STEPHANIE HILL
Quality Supervisor
Columbia,SC
Summary
Dynamic leader with extensive experience in quality assurance and logistics management, notably at Flex and DynCorp International. Excelled in implementing corrective actions and enhancing operational efficiency, achieving significant quality improvements. Skilled in database management and fostering team development, adept at driving product excellence and ensuring safety practices. Proven track record in resolving problems and optimizing warehouse operations.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Flex
Columbia, SC
2023.10 - Current
- Oversee a team of quality inspectors within Flex facility to ensure all products meet established quality standards
- Conduct inspections, identifying defects, implementing corrective actions
- Developed and implemented Quality schedules to ensure timely completion of projects in Maintenance Department
- Monitored inventory levels and ordered materials as needed to maintain production operations
- Ensured all personnel followed safety regulations in the production area
- Trained new staff in Quality processes and procedures
- Maintained accurate records of daily Quality activities
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately
- Performed regular quality checks throughout the production process to meet customer specifications
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes
- Collaborated with the management team to develop strategies for improving efficiency of quality for production
- Identified opportunities for process improvements through analysis of existing workflows
- Supported safety programs to reduce and eliminate employee injuries
Logistics Specialist
KBR-SEII
Asad
2020.06 - 2022.05
- Performed daily liaison activities with the customer, client, and support units
- Ensure the goods were not damaged in any way during the transportation and that customers' expectations regarding the quality and quantity of goods were thoroughly met
- Kept a count of the goods which are being delivered to the customers
- Developed strategies to avoid wastage and reduce operational costs wherever possible
- Arranged shipment for goods and ensured transportation as well as warehousing of products
- Tracked the movements of goods at every stage daily to ensure that they were safely being delivered to their respective customers
- Maintained stock locator system and administers document control procedures
- Maintained control of merchandise requests and verified quantities received against bills put out by contracts, purchase requests, and shipping documents
Mechanic
KBR, SEII Tire
Taji
2019.06 - 2020.06
- In charge of installing, maintaining and repairing tires for various vehicles, such as cars or tractors
- Checking if tires are correctly installed, inflated and maintaining inventories
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand and power tools
Customer Service Manager
Firestone Complete Auto Care
Columbia, SC
2019.01 - 2019.06
- Development and Retention of Teammates
- Improve relation between store and Customer relations
- Building Customer Satisfaction & Loyalty
- Providing Tire and Auto Products and Services
- To include selecting, coaching, and developing store teammates as well as merchandising, advertising, and Promotion of products and services
- Providing Tire and Auto Products and Services, Creating Results for Teammates, Customers, and the Company
- Provide Merchandising, Advertising, and Promotion of Products and Services
- Selecting, Coaching, and Developing Store Teammates
- Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations
Store Manager
Firestone Complete Auto Care
2014.06 - 2018.12
Maintenance Supervisor
DynCorp International
Kandahar
2012.12 - 2014.06
Senior Logistics Coordinator
DynCorp International
Kandahar
2010.12 - 2012.12
Light Wheel Vehicle Instructor
General Dynamics
2006.06 - 2008.12
District Live Stock Manager
Super Petz
Columbia, SC
2004.12 - 2006.06
Active Duty/ Reserve
US Army
1989.01 - 2006.01
Education
Business Administration Degree - Marketing
Quality Management Maintenance Management Administrative Support Material and Supply Management GCSS Army Certified - undefined
Skills
- GCSS Software
- Database Management
- Product Storage
- Shipment Receiving
- SQL Server
- Inventory Counting
- Safety Practices
- Order Preparation
- Resolving Problems
- Documentation Skills
- ISO standards
- Auditing techniques
- Quality control management
- Correction action planning
- Warehouse operations
Quality inspection
Six sigma methodologies
Documentation and reporting
Certification
Project Management Lean Process Certified
Project Management Essentials Certified
Black Belt Six Sigma Certified
Hazwoper Certified
Logistics management
OSHA Safety Standards
Customer Service
Osha 30-hour Certificate
Equipment Records Parts Specialist 40 Hour Certified
TITC Technical Instructor Course
CPR & First Aid Certified
ISB-CMM Container Management
EPA MVAC Certified
609 MVAC Certification
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancement401k matchPaid sick leaveHealthcare benefitsPaid time offTimeline
Quality Assurance Supervisor - Flex
2023.10 - Current
Logistics Specialist - KBR-SEII
2020.06 - 2022.05
Mechanic - KBR, SEII Tire
2019.06 - 2020.06
Customer Service Manager - Firestone Complete Auto Care
2019.01 - 2019.06
Store Manager - Firestone Complete Auto Care
2014.06 - 2018.12
Maintenance Supervisor - DynCorp International
2012.12 - 2014.06
Senior Logistics Coordinator - DynCorp International
2010.12 - 2012.12
Light Wheel Vehicle Instructor - General Dynamics
2006.06 - 2008.12
District Live Stock Manager - Super Petz
2004.12 - 2006.06
Active Duty/ Reserve - US Army
1989.01 - 2006.01
American InterContinental University - Business Administration Degree, Marketing
- Quality Management
Maintenance Management
Administrative Support
Material and Supply Management
GCSS Army Certified,