Dependable Kitchen Staff Member trained in multiple stations. Supports and enhances kitchen operations by flexing easily between cooking, restocking and cleaning. Highly knowledgeable about health code requirements and good stock management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
The Horny Toad
Cedar Falls, IA
09.2023 - Current
Operated various kitchen appliances such as mixers, slicers, ovens, grills .
Ensured that all dishes were prepared in accordance with restaurant standards.
Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
Assistant Manager
Taco Johns
Cedar Falls, IA
11.2017 - 09.2023
Organized training sessions for new hires to familiarize them with the workplace environment.
Maintained accurate records of sales transactions using point-of-sale systems.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Collaborated with management on developing strategic plans for achieving business goals.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Supervised daily operations including scheduling shifts, assigning duties.
Communicated regularly with customers to gain insights into their needs.
Resolved conflicts between team members in an effective manner.
Ensured compliance with safety regulations and company policies.
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Conducted regular performance reviews for employees to identify areas of improvement.
Evaluated individual and team business performance and identified opportunities for improvement.
Interviewed prospective employees and provided input to HR on hiring decisions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Arts - Liberal Arts And General Studies
Hawkeye Community College
Waterloo, IA
05-2024
Skills
Temperature Monitoring
Portion Control
Ingredient Preparation
Recipe Adaptation
Sanitation and safety
Health Code Compliance
Safe Food Handling
Cleaning and sanitizing
Workstation setup
Food storage knowledge
Organization and Cleanliness
Food Quality Standards
Surface cleaning
Accomplishments
Graduated with honors
Member of Phi Theta Kappa
Certification
Serve Safe Certified
Languages
Spanish
Limited
Custom
Volunteer at Northeast Iowa Foodbank
References
References available upon request.
Timeline
Kitchen Staff Member
The Horny Toad
09.2023 - Current
Assistant Manager
Taco Johns
11.2017 - 09.2023
Associate of Arts - Liberal Arts And General Studies