Dynamic professional with a proven track record at Forward Space, enhancing client experiences and streamlining project management. Excelled in proposal development and coaching, achieving significant team growth. Skilled in customer communication and report creation, adept at leveraging managerial skills to meet and exceed objectives.
Responsible for quoting, pricing, ordering, and managing office furniture projects with a team of account executives, designers, and project managers.
Tracked product, communicated with clients, and interacted with vendors for discounts.
Utilized Microsoft 365 in daily tasks including creating spreadsheets for budgeting, furniture arrival dates, and important information for a successful client experience.
Collaborated with cross-functional teams to identify and address customer needs.
Mentored new sales associates to contribute to company's positive growth.
Customer service role including answering client's questions, placing them in proper classes, entering all information into our database, monitoring class sizes, researching ways to reach new students, and basic studio cleaning duties.
Created a welcoming environment for all ages and skill levels to experience the joy of partner dancing. Adept at identifying students' needs and helping them achieve their goals, both on and off the dance floor.
Cash receipts, account manager’s commissions, sales tax filing, multiple excel reports for end of month sales
Oversee credit manager on daily A/R and A/P and assist the CFO when needed Train new employees and assist in human resources
Backup order entry and order confirmations to assist sales managers