STEPHANIE HOLIK
Canton,MI
Summary
Management professional with a history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. Proven 18-year track record of delivering results in fast-paced environments that have pockets of ambiguity. Stellar leadership skills with delivering results, win-win outcomes, and navigating cross-functional teams.
Overview
18
18
years of professional experience
Work History
Office Assistant
Reliable Landscaping Inc.
Canton, MI
02.2025 - Current
- Manage phone inquiries, ensuring timely responses and high customer satisfaction.
- Generate invoices to facilitate prompt billing processes.
- Compile data into organized reports for management review.
- Schedule appointments between clients and staff members to optimize workflow.
- Assist office manager with daily operations and administrative tasks for efficiency.
- Complete Miss Dig requests to ensure compliance within safety regulations.
- Maintained professional workspace through regular cleaning of office environment.
Landscape Operations Assistant
Great Outdoors
Ann Arbor, MI
04.2024 - 11.2024
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and ongoing projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with document preparation and data entry.
- Assisted in the development of standard operating procedures to maintain consistency and precise information across all tasks.
- Fostered culture of continuous improvement by organizing weekly review meetings to discuss operational challenges and solutions.
- Communicated with clients for all schedule and project needs.
Purchasing Coordinator
Dicastal Logistics Group
Canton, MI
02.2022 - 01.2024
- Provided support to management during contract negotiations related to pricing structures or service agreements.
- Managed all aspects of the procurement process, including sourcing, evaluating bids, negotiating contracts, and monitoring supplier performance.
- Assisted in developing strategies for reducing overall supply chain costs while maintaining high-quality products.
- Monitored stock levels in order to anticipate future needs and prevent overstocking situations.
- Evaluated vendor performance based on established criteria such as cost effectiveness, delivery times, customer service ratings.
- Developed and maintained relationships with new and existing vendors and suppliers.
- Solicited bids and compiled recommendations to conduct and participate in negotiation phase.
Office Manager
Certasite, LLC
Ann Arbor, MI
06.2019 - 01.2022
- Assisted in recruiting, onboarding and training new employees.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Supervised office flow by providing direct support to visitors and staff.
- Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting notes.
- Prepared reports summarizing operational activities for upper management review.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
- Investigated any reported discrepancies or issues related to inventory control.
- Determined inventory quantity needs, ordered and maintained all material.
- Coordinated with suppliers to ensure timely ordering and delivery of inventory.
- Developed efficient systems for tracking inventory levels, orders and deliveries for multiple locations.
General Manager
U-Haul Moving and Storage of Ann Arbor
Ann Arbor, MI
08.2007 - 06.2019
- Recruited team members to maintain adequate staffing levels within budgeted amounts.
- Used customer feedback for improving operations and building customer loyalty.
- Install hitch, wiring and break controllers.
- Dispatch, receive, and maintain all equipment (trucks, trailers, towing equipment, storage, U-Box, hitches, propane).
- Build profit goals against the budget and prior year, keeping controllable costs within the budget.
- Maintain all product sales, including product ordering, restocking, cycle counts, as well as implementing loss prevention policies and procedures.
- Profitably increase income while also overlooking a $4M project that expanded the current managed vicinity.
- Effectively manage all duties within this multiple-structure location.
- Train and assist new General Managers within our district.
- Executed rentals, sales, and operational activities, producing results that met or exceeded the business plan.
- Maintained positive relationships with key stakeholders, including customers, suppliers, and partners.
Education
Graduate Diploma -
Canton High School
Canton, MISkills
- P&L Management
- Conflict Resolution
- Attention to Detail
- Multitasking
- Procurement
- Adaptability
- Team Leadership
- Communication
- Training and Development
- Organization
Timeline
Office Assistant
Reliable Landscaping Inc.
02.2025 - Current
Landscape Operations Assistant
Great Outdoors
04.2024 - 11.2024
Purchasing Coordinator
Dicastal Logistics Group
02.2022 - 01.2024
Office Manager
Certasite, LLC
06.2019 - 01.2022
General Manager
U-Haul Moving and Storage of Ann Arbor
08.2007 - 06.2019
Graduate Diploma -
Canton High School
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