Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Hollis

San Leandro,CA

Summary

Dynamic Client Services Coordinator with a proven track record at Magnolia Womens Recovery, excelling in multitasking and client relationship building. Expert in leveraging exceptional communication and organizational skills to enhance client satisfaction and streamline operations. Demonstrated success in improving process efficiency and mentoring peers, embodying a results-driven approach with a focus on achieving client-centric outcomes.

Work History

Client Services Coordinator

Magnolia Womens Recovery
01.2024 - Current
  • Registered Substance Abuse Counselor
  • Conduct Initial intake process with new clients
  • Create & maintain client & program files
  • Order and maintain general office supplies
  • UA clients
  • Enter UA results into smartcare/C.G.
  • Manage call volume
  • Coordinate client schedules
  • Greet visitors
  • Transport Clients
  • Coordinated individual referrals obtain community resources
  • Advocate for client needs and resolve roadblocks as needed
  • Assist clients with applying for county benefits
  • Audit client files
  • Facilitate groups
  • Smartcare/Clinicians gateway
  • Peer Support

Education

Associate of Science - Psychology

Bakersfield College
Bakersfield, CA

Community Social Services Substance Abuse

Merritt College
Oakland, CA
06.2025

Skills

  • Multitasking proficiency
  • Strong Organization
  • Decision-making capabilities
  • Client Relationship Building
  • Time management expertise
  • Exceptional communication
  • Training and mentoring
  • Schedule Management
  • Data Entry
  • Problem Resolution
  • Conflict Resolution

Timeline

Client Services Coordinator

Magnolia Womens Recovery
01.2024 - Current

Associate of Science - Psychology

Bakersfield College

Community Social Services Substance Abuse

Merritt College
Stephanie Hollis