Stephanie Homer
Pana ,IL
Summary
Highly flexible administrative assistant with 9+ years of experience in office administration, with experience in all areas of customer service as well as data entry, accounting and payroll. Willing to work hard and excel in the position for promotion within the company. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Field Administrator
FirstKey Homes
02.2021 - Current
- Review expenses for competitive pricing, variance to budget, and identifying duplicate invoices, complete and submit all changes to work orders
- Schedule maintenance technicians and vendors to specific jobs, notify tenants when a technician is scheduled to be at the home, follow up with tenants within 48 hours of work completion to ensure the matter has been resolved.
Administrative Assistant
CA Jones, Inc
10.2020 - 02.2021
- Performed various tasks including assisting clients with color selection of new house builds
- All warranty work, maintaining the production flow of new builds, handle 30 plus incoming calls
- Maintained contact lists, answered all calls and correspondence
- Maintained calendar
- Performed basic bookkeeping
- File management and document preparation
- Scheduling appointments, coordinate office activities
Warranty Administrator/Accounts Receivable
Laura Buick GMC
03.2017 - 03.2020
- Verified and processed all warranty information for payment in a timely manner
- Entered debits and credits to balance each day as well as each month
- Processed daily bank reconciliations
- Went through GL/Schedules daily
- Mailed out monthly invoices and handles all accounts for receivables
Admin. Asst/Warranty Admin/Billing Clerk
AutoCenters Nissan
09.2012 - 02.2017
- Verified and processed all warranty information
- Entered debits and credits
- Processed daily bank reconciliations, company floor plans, entered all company sales into data entry system
- Maintained and balance all schedules/GLs
Education
Some College (No Degree) - applied SCIENCE
Lewis & Clark Community College
Godfrey, IllinoisHigh School Diploma -
East Alton Wood River Community High School
Wood River Illinois01.1996
Skills
- Data entry and processing
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Word
- Proficient in SAP
- Customer service
- Great organizational skills
- Great planning skills
- Excellent communication
- Attention to detail
Timeline
Field Administrator
FirstKey Homes
02.2021 - Current
Administrative Assistant
CA Jones, Inc
10.2020 - 02.2021
Warranty Administrator/Accounts Receivable
Laura Buick GMC
03.2017 - 03.2020
Admin. Asst/Warranty Admin/Billing Clerk
AutoCenters Nissan
09.2012 - 02.2017
Some College (No Degree) - applied SCIENCE
Lewis & Clark Community College
High School Diploma -
East Alton Wood River Community High School
Similar Profiles
Holynde MobleyHolynde Mobley
Vendor Experience Specialist at FirstKey HomesVendor Experience Specialist at FirstKey Homes
Brook SamuelsBrook Samuels
Property Administrator - Remote at FirstKey HomesProperty Administrator - Remote at FirstKey Homes
TAYLOR BROWNTAYLOR BROWN
HUMAN RESOURCE BUSINESS PARTNER at FIRSTKEY HOMES LLC.HUMAN RESOURCE BUSINESS PARTNER at FIRSTKEY HOMES LLC.