Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Work Preference
Work Availability
Quote
Timeline
StoreManager
Stephanie House Jackson

Stephanie House Jackson

Kountze,TX

Summary

Resourceful Server Trainer known for high productivity and efficient task completion. Possess specialized skills in staff training, customer service excellence, and restaurant operations management. Excel at communication, leadership, and adaptability, utilizing these soft skills to enhance team performance and ensure exceptional dining experiences.

Overview

31
31
years of professional experience

Work History

Server Trainer

Tia Jaunitas
Lumberton, Texas
03.2019 - Current
  • Maintained a positive learning environment by addressing any questions or concerns raised by empolyees promptly.
  • Instructed new staff members on food handling procedures and service techniques.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
  • Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.

Administration Manager

Faithful Schooling
Beaumont, TX
05.2016 - 05.2018
  • Served as a liaison between the organization's leadership team and other departments when needed.
  • Organized special events such as teachers workshops by coordinating logistics requirements, and School events.
  • Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
  • Implemented cost-saving strategies across all departments that resulted in significant savings over time.
  • Resolved complex problems related to administrative processes in a timely manner.
  • Reviewed incoming emails and responded accordingly within established timelines.
  • Monitored inventory levels of all supplies, ensuring adequate stock at all times.
  • Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
  • Developed effective filing systems to store confidential documents securely.
  • Developed strategies for improving operational effectiveness and efficiency.

General Manager

Silsbee Country Club
Silsbee, TX
01.2010 - 03.2016
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Conducted regular meetings with senior management team to review progress against established objectives.

Pharmacy Technician

Walmart
Lumberton, TX
07.1993 - 01.1999
  • Managed filing of prescriptions, both electronically and manually.
  • Provided education materials about medications to patients upon request.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted in training new employees on pharmacy procedures.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.

Education

Some College (No Degree) - Elementary Education

Lamar University
Beaumont, TX

Skills

  • Point of Sale (POS) system operations
  • Menu Memorization
  • Policy Enforcement
  • Team Member Training
  • Food Quality Standards
  • New employee mentoring
  • Customer Relations

Affiliations

Hosting friends and family for a delicious meal, it brings me great joy to prepare for every aspect and see others having a wonderful experience. Teaching my grandsons all about the outdoors and day to day activities. Kayaking, camping, hiking are some of my favorite things to do. I love decorating.

Accomplishments

  • I have been honored with awards for my attention to detail, planning and executing tasks.

References

References available upon request.

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Work-life balance4-day work weekFlexible work hoursCompany Culture401k matchCareer advancementPaid sick leaveHealthcare benefitsPaid time offWork from home optionTeam Building / Company Retreats

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Timeline

Server Trainer

Tia Jaunitas
03.2019 - Current

Administration Manager

Faithful Schooling
05.2016 - 05.2018

General Manager

Silsbee Country Club
01.2010 - 03.2016

Pharmacy Technician

Walmart
07.1993 - 01.1999

Some College (No Degree) - Elementary Education

Lamar University

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Stephanie House Jackson