Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
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Stephanie Hubbard

Stephanie Hubbard

Brandon,MS

Summary

Professional janitorial leader skilled in managing cleaning operations and maintaining high standards of cleanliness. Strong focus on team collaboration and delivering consistent results, adaptable to changing needs. Expertise in staff supervision, quality control, and safety protocols, ensuring efficient and effective facility maintenance. Dependable and results-driven, with commitment to fostering positive work environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Janitorial Supervisor

Professional Building Service
06.2015 - Current
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.

Insurance Agent

Globe Life American Income Division
06.2023 - 05.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Community Health Worker

OUTREACH
10.2019 - 07.2022
  • Answered calls and interacted with community members to provide information on advocacy services
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.

Laundry Worker

University of Medical Center
07.2013 - 09.2015
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Assisted in the training of new employees, sharing expertise on best practices for efficient laundry operations.
  • Demonstrated proficiency in operating various types of laundry equipment, ensuring optimal performance throughout each shift.

Janitorial Worker

Service Master
12.2009 - 09.2013
  • Responsible for maintain three Clean infectious-free facilities
  • Responsible for reporting needs and repairs to supervisor Swept and vacuumed floors, hallways and stairwells.
  • Thoroughly cleaned establishment, including rooms, lobbies

Education

High school diploma - Regular Studies

Bailey Magnet School
Jackson, MS
01.1998

Bachelor of Science - Business Administration

Mississippi College

Skills

  • Supervisory experience
  • Team management
  • Task delegation
  • Teamwork
  • Customer service
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Adaptability and flexibility
  • Relationship building

Certification

  • Licensed Agent - 3 years

Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Timeline

Insurance Agent

Globe Life American Income Division
06.2023 - 05.2024

Community Health Worker

OUTREACH
10.2019 - 07.2022

Janitorial Supervisor

Professional Building Service
06.2015 - Current

Laundry Worker

University of Medical Center
07.2013 - 09.2015

Janitorial Worker

Service Master
12.2009 - 09.2013

High school diploma - Regular Studies

Bailey Magnet School

Bachelor of Science - Business Administration

Mississippi College

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