Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
22
years of professional experience
Work History
Kitchen Manager
McDonald's Restaurant
11.2022 - 01.2024
Developed kitchen staff through training, disciplinary action, and performance reviews.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Oversaw food preparation and monitored safety protocols.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
EVS Lead
Hendrick Medical Center South
05.2020 - 10.2022
Train and help new hires. Get paperwork together to assign each housekeepers the areas to clean.
Check computer for rooms that needs to clean for the next patient.
Letting each housekeeper know which rooms have patients in them so that their rooms can get clean as well.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Kitchen Hand
Prairie Dog Pet Products
03.2018 - 03.2020
Putting raw dog treats on tray then loading them on a rack so that they are ready to be put in a smoker.
Slicing raw chicken laying them a tray then put them a locker so that are ready to be put in the freezer.
Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
Prescale
Abimar Foods
03.2014 - 03.2018
Strengthened communication skills through regular interactions with others.
Getting paperwork and bags ready for the day.
Scaling out ingredients into paper bags for different recipes.
Putting the finish bags onto a pallet for the mixers.
Refilling bins with the correct ingredients.
Quality control
While keeping my area clean and free of debris.
Warehouse Worker
Express Employment
07.2012 - 01.2014
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Unpacked and repacked items in different quantities and configurations for shipment.
Call Center Representative
Teleperformance USA-TXU Energy
03.2011 - 03.2012
Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Maintaining friendly and professional interactions with customers.
Set up new accounts, established customer credit, and set up payment methods.
Answer customers questions in regarding products, prices and availability.
Forklift Operator
MIG
07.2002 - 08.2008
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Tagged all inbound merchandise with receiving date.
Followed standards and procedures to maintain a safe work environment