Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Hug

Bay City,MI

Summary

Highly motivated and dedicated professional with a strong desire to contribute to the success of your company. I possess skills and experience that align with my career goals and I am eager to leverage them in a full-time role. Committed to delivering exceptional results and exceeding expectations, I have a proven track record of driving efficiency, collaborating effectively with cross-functional teams, and consistently meeting deadlines. With a passion for continuous learning and a proactive approach, I am confident in my ability to make a valuable impact within your organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Accounts Supervisor

Dexios Corporation
06.2022 - Current
  • Oversee and assist in the AR Department, Payment Posting, Credit Balancing, Provider Enrollment, Interface Processing, Month end reporting along with other reports and the responsibility of the HIPAA Compliance Officer

A/R Billing Representative

MI Billing Company
03.2021 - 06.2022
  • Enter patient's demographics, ICD-10 codes and procedure codes to a spread sheet, Once we obtained our own company and billing system I was entered demographics and charges into a Collaborate billing system
  • I wanted a more challenging position and requested to do AR Billing
  • I used to call insurance companies to see why claims were denied, bill patients when necessary, apply payments from insurance companies, look up insurances when insurance is incorrect, I used multiple provider portals such as, CHAMPS, Availity, Navinet, HAP, UHC, Michigan Medicare
  • I've handled claims from our lab, COVID, dermatology, endocrinology, anatomic lab, prostate lab, some covenant labs, family practice, rheumatology billing
  • I answered patient phone calls from patients and assist them when wanting to make payments over the phone
  • I trained new staff, and they came to me for assistance, as well as helping them figure out what is incorrect with the claims they were working on
  • I wrote up a training manual to also assist them with any questions they have with step by step instructions on how to figure them out
  • I also have experience in checking patients in when arriving for appointments, scheduling, canceling appointments
  • I am HIPPA compliant

Billing Specialist

Outdoor Adventures
07.2019 - 08.2021
  • My job duties included: answering inbound calls, making outbound call, outbound calls, responding to emails, equiant, making sales force, certified FDCPA, Lexis Nexis, Excel, Microsoft Word, Dialer system, Customer service

Service Advisor

Labadie Auto Company
04.2018 - 07.2019
  • My Job duties included: greeted customers as they entered the service department, ordered parts for vehicles, created quotes for their vehicle, handled the work needed to be completed, and to dispatch it to the correct mechanic and keep the communication open between mechanic and customer, scheduled appointments, made outbound calls, and made inbound calls

Counter Clerk

Parts Plus
10.2018 - 04.2019
  • My job duties included speaking with customers, pricing parts, ordering parts, making sales calls if needed, delivering parts if we didn't have enough drivers

Billing Specialist

Speed Connect
06.2016 - 10.2018
  • Making outbound calls to customers, canceling accounts, selling contracts, some technical support experience, collecting payments both inbound and outbound calls and walk-ins into the office
  • Make outbound calls to customers when their invoices are returned, filing invoices and payments made in office
  • Uses excel, Citrix, RightSignature websites

Education

Skill Center in Child Development -

Tuscola Technology Center
Caro, MI
06.2006

Junior High School Education in Basic - undefined

Reese High School
06.2006

Skills

  • Time Management
  • Communication skills
  • Adaptability
  • HIPAA Compliant

Certification

  • FDCPA, Present
  • HIPAA Certification, 01/01/25 to Present, HIPAA Compliance Professional Certification for HIPAA Privacy and HIPAA Security
  • Driver's License, Present

Timeline

Accounts Supervisor

Dexios Corporation
06.2022 - Current

A/R Billing Representative

MI Billing Company
03.2021 - 06.2022

Billing Specialist

Outdoor Adventures
07.2019 - 08.2021

Counter Clerk

Parts Plus
10.2018 - 04.2019

Service Advisor

Labadie Auto Company
04.2018 - 07.2019

Billing Specialist

Speed Connect
06.2016 - 10.2018

Junior High School Education in Basic - undefined

Reese High School

Skill Center in Child Development -

Tuscola Technology Center

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Stephanie Hug