Stephanie Hutton
Maple Park,IL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
Village Tavern And Grill
06.2023 - Current
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
Team Lead Supervisor
Crate And Barrel
08.2019 - 06.2023
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Bartender
Bandito Barneys
06.2014 - 05.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Science -
Harper Community College
Palatine, IL05.2008
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05.2005
Skills
- Handling Escalations
- Technical Support
- Complaint Resolution
- Schedule Coordination
- Training and Mentoring
- Effective Communication
- Call Center Experience
- Problem Solving
Timeline
Manager
Village Tavern And Grill
06.2023 - Current
Team Lead Supervisor
Crate And Barrel
08.2019 - 06.2023
Bartender
Bandito Barneys
06.2014 - 05.2020
Associate of Applied Science -
Harper Community College
High School Diploma -
Hoffman Estates High School
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