Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Stephanie Jackson

Jasper,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

12
12
years of professional experience

Work History

QA Specialist

Butterball
07.2024 - Current
  • Developed a comprehensive understanding of system architecture in order to effectively identify potential bottlenecks or performance issues impacting user experience.
  • Enhanced software quality by conducting comprehensive test plans and executing test cases for various product releases.
  • Maintained up-to-date knowledge of evolving technologies, tools, and industry trends relevant to the field of software quality assurance through ongoing professional development activities.
  • Facilitated effective communication between QA, development, and management teams through regular status updates on ongoing projects, including progress reports and issue tracking metrics.

Wrapper Operator

Schreiber Foods Inc.
10.2017 - 06.2024
  • Adjusted machine settings to ensure proper product packaging.
  • Monitored production line for any malfunctions or errors.
  • Dismantled and reassembled equipment as needed for maintenance purposes.
  • Replaced worn or damaged parts on the machinery and tools used for wrapping.
  • Loaded materials onto machines and ensured correct weight of packages being wrapped.
  • Ensured that all safety regulations were followed while operating machinery and handling materials.
  • Maintained a clean work environment by disposing of waste properly and adhering to sanitation protocols.
  • Performed regular maintenance checks on machines to detect potential problems early.
  • Reported any issues or concerns regarding wrapper operations to supervisors immediately.
  • Assisted with training new employees in the use of wrapper machines.
  • Troubleshot technical issues with wrappers when they occurred during production runs.
  • Cleared machine jams to reset malfunctions for production line.

Hospital Operator

Freeman Health System
04.2016 - 10.2017
  • Answered incoming calls, answered questions, and provided information regarding hospital services.
  • Maintained patient confidentiality in accordance with HIPAA regulations.
  • Handled inquiries from internal departments and external customers.
  • Provided customer service support for staff members and patients.
  • Managed multiple phone lines simultaneously while providing accurate information to callers.
  • Facilitated communication between departments within the hospital when necessary.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Handled incoming and outgoing calls according to standard operating procedures.
  • Took messages from callers and accurately relayed details to intended staff.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Completed connections between callers, departments and professionals.
  • Alerted staff of emergency information and general announcements using PA system.
  • Assisted patients with scheduling appointments and registration process.

Nurse Technician

Freeman Health System
03.2013 - 04.2016
  • Assisted nurses with patient care activities such as bathing, dressing and feeding.
  • Provided emotional support to patients and their families.
  • Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
  • Collected specimens for laboratory testing.
  • Observed patients' physical condition and reported changes to nursing staff.
  • Maintained accurate records of patient care services provided in accordance with hospital policies.
  • Answered call lights promptly to respond to patient needs in a timely manner.
  • Maintained a safe environment by adhering to infection control protocols and safety standards.
  • Assisted with transferring patients from beds to wheelchairs or strhers using proper techniques.
  • Provided assistance with ambulation, range-of-motion exercises and other rehabilitative activities.
  • Ensured all patient information was kept confidential according to HIPAA regulations.
  • Collaborated with interdisciplinary teams on patient treatment plans.
  • Conducted regular rounds throughout the unit to check on patients' comfort level.
  • Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Provided support with bathing, toileting, grooming and washing.

Education

Associate of Science -

Fort Scott Community College
Fort Scott, KS
05-2006

High School Diploma -

Jasper High School
Jasper, MO
05-2004

Skills

  • Process improvement techniques
  • Lean manufacturing principles
  • Production Monitoring
  • Quality Control Analysis
  • Machine operation expertise
  • Safety Protocols Knowledge
  • Quality control understanding
  • Multitasking
  • Quality Control
  • Quality Assurance
  • Attention to Detail
  • Time management abilities
  • Preventive Maintenance
  • Machine adjustment
  • Task Prioritization

Timeline

QA Specialist

Butterball
07.2024 - Current

Wrapper Operator

Schreiber Foods Inc.
10.2017 - 06.2024

Hospital Operator

Freeman Health System
04.2016 - 10.2017

Nurse Technician

Freeman Health System
03.2013 - 04.2016

Associate of Science -

Fort Scott Community College

High School Diploma -

Jasper High School

Similar Profiles

CREATE PROFILE
Stephanie Jackson