Stephanie Jackson-Moss
Detroit,Michigan
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Assembler
Yangfeng Automotive
Highland Park, MI
01.2024 - 05.2024
- Operated hand tools, such as drills, grinders, and wrenches in assembly process.
- Worked with team members to ensure the timely completion of projects.
- Loaded raw materials into machines for processing tasks.
- Placed finished products in completed box in preparation for packing and distribution.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Followed safety protocols while operating machinery and working with hazardous materials.
- Maintained accurate records of inventory levels, production schedules, and other related data.
Production Line Assembly Worker
Means Industries
Auburn Hills, Michigan
12.2023 - 03.2024
- Operated automated machinery to assemble parts and components in a production line setting.
- Maintained cleanliness of work area by sweeping, dusting, and organizing materials.
- Inspected finished products for defects before packaging them for shipment.
- Packed finished products and prepared for shipment.
- Performed mathematical calculations to decide length and width of cut materials.
- Cleared line area of debris to present clean work area for next shift.
Package Handler
Amazon Warehouse
Plymouth, Michigan
06.2023 - 11.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Labeled parcels accurately according to company guidelines.
Customer Service Representative
Whirlpool Call Center
Detroit, Michigan
02.2023 - 06.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Welder
Quality Metalcraft Inc.
Livonia, MI
01.2021 - 12.2021
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Maintained a clean working environment by removing scrap metal from work areas.
- Repaired structures by dismantling, reshaping and reassembling metal components with cutting torches and hand tools.
- Completed minor torch ups with MIG welders.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
Food Packer
Garden Fresh Salsa
Ferndale, Michigan
01.2020 - 06.2021
- Inspected food products to ensure quality and safety standards were met.
- Received incoming shipments and checked for accuracy of contents.
- Prepared boxes, bags, and other containers for packing food items.
- Labeled packages with product information such as weight, quantity, or expiration date.
- Stacked filled boxes onto pallets for shipping or storage.
- Followed all safety procedures while handling hazardous materials.
- Updated records of packaged items into the company database.
Machine Operator Assembler
Detroit Thermal Systems
Romulus
04.2019 - 07.2020
- Loaded materials into production machinery according to instructions.
- Restocked supplies such as screws, nuts, bolts when needed.
- Monitored machines for malfunctions or errors during operations.
- Removed rough spots and smooth surfaces to fit, trim or clean parts.
- Inspected and tested completed products to verify function, machine capabilities, or conformance to customer specifications.
- Tested and troubleshot final assemblies.
Production Worker
Federated Logistics
Romulus, MI
07.2018 - 12.2018
- Cleaned up work area at end of shift to maintain safe working environment.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Hand-assembled needed parts with bolts and screws.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Kept operations area neat and orderly to minimize obstacles.
- Adhered strictly to established guidelines and procedures while performing duties.
Front Counter Cashier
Popeyes Chicken
Detroit, Michigan
04.2018 - 07.2018
- Greeted customers and answered inquiries in a friendly and professional manner.
- Stocked supplies such as napkins, straws, condiments. for customer convenience.
- Packed and bagged products according to customer preferences.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customers' questions about products, prices, and availability.
Drive-Thru Team Member
McDonald's
Detroit, Michigan
09.2017 - 01.2018
- Greeted customers in a friendly and professional manner at the drive-thru window.
- Maintained accurate cash drawer throughout shift.
- Provided excellent customer service to ensure satisfaction.
- Kept work area clean, organized and stocked with necessary supplies.
- Monitored food quality standards throughout shift.
- Verified orders against invoices to ensure accuracy of delivery.
Education
Some College (No Degree) - Carpentry
Wayne County Community College District
Detroit, MI12-2023
Medicine And Community Health
Frank Cody Highschool
Detroit, MI06-2018
Skills
- Quality Inspections
- Laser welding
- Machine Operation
- Product Assembly
- OSHA Compliance
- Logistics
- Manufacturing
- Manufacturing Experience
- Hand and power tools
- Lockout and tagout procedures
Certification
- CPR Certification
- OSHA-30 Construction Industry
- Medstar Ambulance CPR Training
- Heartsaver First Aid CPR AED Program
Timeline
Line Assembler
Yangfeng Automotive
01.2024 - 05.2024
Production Line Assembly Worker
Means Industries
12.2023 - 03.2024
Package Handler
Amazon Warehouse
06.2023 - 11.2023
Customer Service Representative
Whirlpool Call Center
02.2023 - 06.2023
Welder
Quality Metalcraft Inc.
01.2021 - 12.2021
Food Packer
Garden Fresh Salsa
01.2020 - 06.2021
Machine Operator Assembler
Detroit Thermal Systems
04.2019 - 07.2020
Production Worker
Federated Logistics
07.2018 - 12.2018
Front Counter Cashier
Popeyes Chicken
04.2018 - 07.2018
Drive-Thru Team Member
McDonald's
09.2017 - 01.2018
Some College (No Degree) - Carpentry
Wayne County Community College District
Medicine And Community Health
Frank Cody Highschool
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