Summary
Overview
Work History
Education
Timeline
Generic

Stephanie Jacobson

OKC,OK

Summary

Operations and investigations in high-volume enterprise environments requiring strong attention to detail and compliance oversight. Skilled in analyzing discrepancies, conducting detailed case research, and documenting findings across multiple systems to minimize financial risk and ensure policy compliance. Proven ability to coordinate with multiple teams, manage complex case workloads, and support organizational security, recover missing assets and risk-management initiatives.

Overview

19
19
years of professional experience

Work History

Quality Control Asset Administrator

Hertz
04.2024 - Current
  • Investigate and resolve vehicle asset discrepancies across multiple enterprise systems to ensure compliance and prevent asset loss
  • Evaluate rental location requests and determine approval or denial based on documentation, policy standards, and risk exposure
  • Generate theft and recovery reports in collaboration with Corporate Security teams nationwide
  • Conduct detailed research to mitigate legal risk exposure
  • Manage high-volume workload while maintaining performance accuracy standards
  • Coordinate cross-functionally to ensure asset accountability and operational efficiency

First Party Examiner

Hertz
10.2022 - 04.2024
  • Determined liability and financial responsibility for Uber-related accident claims based on policy and contract analysis
  • Managed full lifecycle of claims from intake to resolution under minimal supervision
  • Served as liaison between renters, rideshare partners, and insurance carriers
  • Analyzed documentation and timelines to support billing and claim decisions
  • Maintained backlog control while meeting service-level and compliance expectations

Secretary

Dance Makers
03.2007 - 06.2009
  • Managed client scheduling and appointment coordination
  • Prepared and reconciled bookkeeping entries
  • Developed marketing materials and maintained organized records

Education

Associates Degree - Business Management

OSU-OKC
01.2008

Timeline

Quality Control Asset Administrator

Hertz
04.2024 - Current

First Party Examiner

Hertz
10.2022 - 04.2024

Secretary

Dance Makers
03.2007 - 06.2009

Associates Degree - Business Management

OSU-OKC
Stephanie Jacobson