Stephanie Jacobson

Tailored support for operations, project management, web design, and marketing efforts.

• Co-founded to support small businesses and individuals in calming the chaos.
• Implemented automated business card intake, saving time and ensuring data accuracy.
• Led web design projects, improving user engagement and supporting business functions.
• Managed online presence, enhancing brand visibility and customer engagement for small business clients.
• Developed and maintained project plans for a coffee bar installation.
• Organized warehouse space, allowing for increased capacity for customers and special events.

Managed custom brand packaging, from design to delivery.

• Directed packaging projects through their lifecycle by adhering to the waterfall methodology, prioritizing and organizing tasks to efficiently achieve goals.
• Managed concurrent projects with internal team and external partners totaling $5 million in value.
• Enhanced SharePoint efficiency by organizing and documenting processes and client-specific information.
• Coordinated with vendors on timely delivery of supplies and materials needed for the packaging process.

Improved the mobility experience, by optimizing mobility operations for cost savings.

• Ensured accurate and timely processing of expenses, maintaining meticulous attention to detail and adherence to deadlines.
• Analyzed current operations and proposed changes to improve efficiency and reduce costs.
• Conducted process reviews, boosting efficiency and enhancing customer satisfaction.
• Streamlined expense team operations, slashing turnaround by 71%.
• Collaborated with IT and Executive Management to enhance software, minimizing redundancies and improving workflow.

Transforming global mobility with innovative solutions for seamless experiences worldwide.

• Led agile projects, integrating Salesforce with financial software, developing expense audit tools, and implementing workflow solutions.
• Developed operational processes with the executive team and optimized project tracking with automated tools.
• Performed cost-benefit analysis to evaluate project feasibility.
• Automated executive-level project intake by utilizing Power Automate, SharePoint, and MS Forms.
• Automated reporting and data integrity checks through Report Builder and SQL queries.
• Recruited and managed the expense team of 12 from May 2012 to March 2015.
• Efficiently processed expenses, reports, and payroll from September 2007 to August 2012.