Stephanie James
YANTIS,TX
Summary
Dynamic and results-driven professional with experience at Lowe's, excelling in inventory management and customer service. Proven ability to enhance product availability and streamline operations while fostering a positive team environment. Skilled in safe lifting procedures and adept at training new staff, ensuring compliance with safety standards and improving overall efficiency.
Overview
11
11
years of professional experience
Work History
Day Receiving Stocker
Lowe's
Sulphur Springs, TX
02.2020 - Current
- Stocked shelves promptly to maintain product availability and enhance customer satisfaction.
- Organized merchandise displays to optimize space utilization and improve accessibility for customers.
- Assisted in inventory management by tracking stock levels and reporting discrepancies to management.
- Implemented safety protocols while handling tools and equipment, ensuring compliance with company standards.
- Trained new staff on stocking procedures and best practices, fostering a cohesive team environment.
- Conducted regular audits of stock levels to prevent overstocking and minimize waste in the store.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Maintained cleanliness and organization in storage areas, promoting a safe working environment for all employees.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean
Night Operations Supervisor
Lowe's
Sulphur Springs, TX
03.2023 - 03.2026
- Supervised nightly operations to ensure compliance with safety standards and protocols.
- Coordinated team schedules and task assignments to optimize workflow efficiency.
- Implemented inventory management processes to maintain stock levels and accuracy.
- Trained new employees on operational procedures and safety regulations.
- Worked closely with human resources in recruiting qualified candidates for open positions within the department, ensuring seamless integration into existing teams.
- Ensured safety compliance by conducting regular inspections of equipment and work areas.
- Utilized strong problem-solving skills to quickly address unexpected challenges arising during night shifts.
- Established clear expectations for employees regarding job duties, performance goals, and adherence to company policies and procedures.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Oversaw loading and unloading of packages in warehouse.
- Coordinated project workflows for departments.
PCA
Ut Health of Tyler
03.2015 - 06.2019
- Assisted nursing staff in providing personal care and support to patients.
- Monitored patient vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient living areas.
- Supported patients with daily activities, enhancing comfort and dignity.
Education
High School Diploma -
Alba-Golden
Alba, TX05-2005
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Product restocking
- Merchandise stocking
- Stock rotation
- Supply restocking
- Flexible schedule
- Truck unloading
- Price checking
- Safe lifting procedures
- Money handling
- Pallet jack operation
- Pallet jack handling
- Warehouse safety
- Order receiving
- Equipment operation
- Signing and pricing
- Forklift operation
Timeline
Night Operations Supervisor
Lowe's
03.2023 - 03.2026
Day Receiving Stocker
Lowe's
02.2020 - Current
PCA
Ut Health of Tyler
03.2015 - 06.2019
High School Diploma -
Alba-Golden