Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Jarvis

Hicksville,NY

Summary

Dedicated restaurant team member with a proven track record of delivering exceptional customer service and maintaining food safety compliance. Skilled in problem resolution and inventory management. Dynamic team leader with experience in training and mentoring staff in a fast-paced restaurant environment. Known for strong communication skills and a commitment to food service, ensuring high standards and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Restaurant Team Member

Outback Steakhouse
Westbury, New York
09.2018 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in food preparation and ensured quality standards were met.
  • Collaborated with team members to maintain cleanliness and organization.
  • Handled cash transactions and processed payments accurately.
  • Managed inventory levels and restocked supplies as needed.
  • Trained new staff on company policies and procedures effectively.
  • Supported kitchen staff by delivering orders promptly and efficiently.
  • Resolved customer complaints with professionalism and care.
  • Provided quality customer service with a friendly attitude.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Provided exceptional service to high volume of daily customers.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Followed health code regulations when handling food items safely.
  • Trained new team members on restaurant policies and procedures.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Maintained clean and organized work area at all times.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Supervised daily restaurant operations, ensuring high service standards.
  • Trained and mentored staff on service techniques and menu knowledge.
  • Developed training materials to enhance employee performance and engagement.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.

Education

Master of Science - Food And Nutrition

Northeast College of Health Sciences
Seneca Falls, NY
05-2025

Bachelor of Science - Nutritional Sciences

New York Institute of Technology
Old Westbury, NY
06-2022

Skills

  • Nutrition analysis
  • Food safety compliance
  • Customer service
  • Team leadership
  • Employee training
  • Communication skills
  • Inventory management
  • Problem resolution
  • Strong teamwork
  • Customer interaction
  • Food safety
  • Food safety procedures
  • Cross-training
  • Cash handling expertise
  • Guest experiences
  • Cleanliness standards
  • Customer feedback management
  • Team building
  • Effective communication
  • Organization and prioritization
  • Staff management
  • Shift management
  • Supervisory skills
  • Customer service best practices

Languages

English
Professional
Spanish
Professional

Timeline

Restaurant Team Member

Outback Steakhouse
09.2018 - Current

Master of Science - Food And Nutrition

Northeast College of Health Sciences

Bachelor of Science - Nutritional Sciences

New York Institute of Technology