Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Stephanie J. Brashears

Liberty,MO

Summary

Operation Support Specialist with extensive experience at the United States Citizenship and Immigration Service, specializing in budget management and inventory oversight.. Achievements include significant improvements in operational efficiency and team collaboration. Expertise in Microsoft Excel and strong communication skills facilitate seamless project execution and effective employee onboarding.

Overview

20
20
years of professional experience

Work History

Operation Support Specialist

United States Citizenship and Immigration Service
Overland Park, KS
09.2018 - Current
  • Effectively manage and track operating a discretionary budget of $125,000.
  • Collaborated with senior leadership to stand up new facility in Overland Park, Kansas by procuring, breakroom appliances, ice/water machine, director suite furniture and mother’s room furniture, for a facility of 120 employees.
  • Oversee inventory of all accountable property to include cell phones, laptops, and any other IT related equipment.
  • Manage travel arrangements and maintain records of expenses for internal employees and external partners.
  • Maintain database containing all site visits for security reasons.
  • Work in collaboration with the Field Security Officer to address and resolve incidents.
  • Manage supply procurement while ensuring timely processing of invoices and payments.
  • Primary bank card holder with purchasing authority limit of $25,000.
  • Responsible for monthly reconciliation of bank card to submit for approval.
  • Create and update databases by using MS Excel and Access.
  • Ensure compliance with organizational policies and procedures.
  • Prepare budget and staffing reports and presentations by using MS PowerPoint.
  • Direct timekeeper for 57 employees.
  • Manage all incoming and outgoing mail and packages by tracking all UPS, FEDEX and USPS shipments.
  • Manage human resources by coordinating job interviews, security clearances, security badges issuance/updates, onboard new employees execute exit interviews, advise on benefits, retirements, transfers, resignations and promotions.
  • Coordinate meetings and conferences for senior leadership.
  • Managed facility safety program in the rolls of local security officer, collateral duty safety officer and emergency management coordinator.
  • Effectively communicate both orally and in writing both internally and externally.

Administrative Support Assistant

National Weather Service
Kansas City, MO
03.2013 - 09.2018
  • Direct timekeeper for 47 employees.
  • Managed travel arrangements for 25 employees.
  • Coordinated meetings and conferences for senior leadership.
  • Managed personnel calendar for all senior leadership.
  • Prepared and maintained Upper Air Observation certificates for 15 offices.
  • Managed separation clearance packages for retirements, transfers and resignations.
  • Prepared orders for awards and retirement plaques for the entire central region of 38 offices within 14 states.
  • Point of contact regarding training requests for Central Region headquarters.
  • Managed the monthly Resource report for 38 offices.
  • Managed the utility bills (water and electricity) of Central Region headquarters.
  • Managed monthly NOAA weather radio and Upper Air contract payments.
  • Prepared security packages to be sent to the security office for background checks.
  • Managed Combined Federal Campaign and was an advisor to the Heartland Combined Federal Campaign executive committee.
  • Managed mailroom operations.
  • Answered multiple phone line of incoming calls for central region headquarters and directed to appropriate personnel.
  • Primary bank card holder with purchasing authority limit of $10,000.

Program Support Assistant

Department of Veterans Affairs
Kansas City, MO
03.2008 - 03.2013
  • Managed multiple Fund Control Points for internal and external supply requisitions.
  • Answered multiple phone lines.
  • Managed monthly monitoring of part-time Physicians and Residents.
  • Prepared and Managed timekeeping records.
  • Prepared and maintained spreadsheets, word documents and filing systems.
  • Received incoming mail and prepared outgoing mail.
  • Scheduled meetings and reserved conference rooms.
  • Prepared travel arrangements for personnel.
  • Prepared/distributed/maintained meeting minutes.
  • Maintained records for service line, calendars, for supervisor and Chief of Service.
  • Prepared work orders acquisitions for repairs on service line equipment.
  • Certified Contract Officer Representative.
  • Managed Operation Enduring Freedom/Operation Iraqi Freedom 2nd level Traumatic Brain Injury evaluations for Community Based Outpatient Clinics: Belton, Cameron, Paola, Warrensburg, and Kansas City.

Program Support Assistant

Department of Veterans Affairs
Iowa City, Iowa
07.2006 - 02.2008

Tracked hospital inpatient admissions, discharges, and operating room procedures for coding purposes.
Record time and attendance data for 27 employees according to timekeeping guidelines.
Procured supplies for department operations to ensure sufficient inventory.
Oversaw contracts and subcontracts as the Contracting Officer Technical Representative.
Composed written correspondence and addressed routine inquiries from all personnel levels.
Facilitated staff meetings to strengthen collaboration and information exchange.
Advocated for hospital staff as Vice President of the Veterans Employee Association, ensuring representation of employee interests.

Medical Support Assistant

Department of Veterans Affairs
Iowa City, IOwa
07.2005 - 07.2006

Managed rotation calendar for 78 residents and 11 staff physicians at University of Iowa.
Ensured accuracy in clinical data by documenting complex physical orders.
Created precise reports and correspondence for medical staff and patients.
Streamlined filing system and generated daily clinic logs to boost efficiency.

Education

High School Diploma -

Raytown South High School
Raytown
05-1992

Skills

  • Microsoft 365 and Excel
  • Inventory management
  • Database administration
  • Travel planning
  • Timekeeping oversight
  • Employee onboarding
  • Effective communication
  • Problem solving
  • Attention to detail
  • Supply coordination
  • Operational efficiency
  • Market analysis
  • Active listening
  • Analytical skills
  • Scheduling and planning
  • Team collaboration
  • Multitasking ability
  • Adaptability and flexibility
  • Data entry and analysis
  • Customer service excellence
  • Windows operating systems

Accomplishments

  • Met FY20 through FY24 property inventory deadline weeks in advance and with a scan rate of 98.85% with senior leadership accolades.
  • I have met all the current training requirements.
  • I received multiple monthly cash awards from 2018 through present.
  • I received a Certificate of Excellence for property inventory in FY21 of Field Office Directorate.
  • For the last seven years I have received 'Achieved Excellence' on my performance appraisals.

References

References available upon request.

Timeline

Operation Support Specialist

United States Citizenship and Immigration Service
09.2018 - Current

Administrative Support Assistant

National Weather Service
03.2013 - 09.2018

Program Support Assistant

Department of Veterans Affairs
03.2008 - 03.2013

Program Support Assistant

Department of Veterans Affairs
07.2006 - 02.2008

Medical Support Assistant

Department of Veterans Affairs
07.2005 - 07.2006

High School Diploma -

Raytown South High School
Stephanie J. Brashears