STEPHANIE JEHNKE
Paducah,KY.
Summary
I am an immensely seasoned servant leader, exceptionally motivated with an innovative mindset and strong work ethic. I'm seeking an opportunity to join a purpose-driven team where I can contribute by utilizing my passion, experience, and unique skill set. I desire to be challenged so that I can continue to grow both professionally and personally to be able to serve others to the best of my ability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MEDICAL SALES REPRESENTATIVE
Independant Contractor
08.2017 - Current
- Accountable for all sales activities.
- Building rapport with clients and patients.
- Prepare and deliver product presentations and answer questions about different laboratory testing services, point-of-care testing products, laboratory testing supplies, and medical billing.
- Work with medical teams on smooth implementation and operation of laboratory services.
- Increased sales by 50% within 3 months.
- Train and manage collectors and phlebotomists in accounts.
- Conduct market research.
- Implement diverse marketing and promotional strategies to enhance brand performance in target markets.
- Maintain routine communication with clients to provide exceptional customer service, assess overall satisfaction, resolve complaints, and promote new offerings.
DIRECTOR OF RESIDENTIAL PROGRAMS
CHERISHED CARE
01.2017 - 07.2017
- Developed an innovative residential addiction treatment program based on the Hazelden Betty Ford Foundation model.
- Provided leadership, guidance, and support to staff members.
- Presented and proposed program to the Judge Executive of Madison County for a P3 partnership.
- Created initiatives to bridge the gap between addiction treatment and the human service field.
- Assessed community needs and identified resources for social and community service programs.
- Participated in community events and met with local leaders to develop partnerships and engage the public.
- Collaborated with community members to develop and implement service initiatives.
- Advocated for social and community service programs to increase awareness and funding.
- Networked and established relationships with other human resource organizations to effectively provide quality resources for clients.
ADMINISTRATIVE SPECIALIST
SUNRISE CHILDREN’S SERVICES
05.2014 - 01.2017
- Established and maintained client files.
- Served as office point of contact for all verbal and written correspondence with outside parties.
- Received and responded to client referrals from the state.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Ensured data entry was accurate in all databases used.
- Trained new office staff on databases used by the organization
- Assisted with recruitment and training of new foster parents.
- Assisted with fundraising.
- Developed and implemented support and mentor programs.
- Worked closely with the accounting department to ensure all financial accounts were maintained correctly.
- Managed office bank accounts and completed office payroll.
Education
BACHELOR OF ARTS - Communication Studies, Nonprofit Administration
WESTERN KENTUCKY UNIVERSITY
Bowling Green, KY05.2011
Certified Nonprofit Professional -
Nonprofit Leadership Alliance
Bowling Green, KYSkills
- Written and Oral Communication
- Organizational Communication
- Interpersonal Communication
- Leadership
- Sales
- Networking
- Account Management
- Costumer Service
- Public Speaking
- Product Presentation
- Active Listening
- Critical Thinking
- Data Analysis
- Rapport building
- Strategic planning
- Process improvement
- Administrative
- Advocacy
Certification
Nonprofit Professional
Youth Mental Health First Aide
Timeline
MEDICAL SALES REPRESENTATIVE
Independant Contractor
08.2017 - Current
DIRECTOR OF RESIDENTIAL PROGRAMS
CHERISHED CARE
01.2017 - 07.2017
ADMINISTRATIVE SPECIALIST
SUNRISE CHILDREN’S SERVICES
05.2014 - 01.2017
BACHELOR OF ARTS - Communication Studies, Nonprofit Administration
WESTERN KENTUCKY UNIVERSITY
Certified Nonprofit Professional -
Nonprofit Leadership Alliance
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