Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist
Mahajan Therapeutics
05.2021 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
Performed routine lab and department maintenance to keep area clean and orderly.
Documented information by maintaining daily logs and equipment record books.
Completed quality documents and input and saved quality data in appropriate locations.
Stored and submitted urinalysis samples.
Maintained safe, tidy and organized laboratory environment for accurate test results.
Tracked collected specimens by initialing, dating, and noting times of collection.
Child Care Worker
Lawrence County Early Childhood Academy
05.2015 - 05.2018
Enhanced children''s emotional well-being by developing individualized care plans and providing consistent support.
Improved communication skills of children through age-appropriate language activities and interactive play.
Maintained a safe and nurturing environment by implementing strict safety protocols and supervising children at all times.
Fostered strong parent relationships with regular updates on child progress, addressing concerns promptly and professionally.
Cashier
Pick N Save
09.2014 - 05.2015
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Dawson Bryant High School
Coal Grove, OH
05.2012
Certificate of Completion - Health Academy
Collins Career Technical School
Chesapeake, OH
05.2012
Skills
Bookkeeping
Scheduling
Project Coordination
Administrative Support
Clerical Support
Data Entry
Verbal and Written Communication
Telephone Skills
Time Management
Document Management
Specimen Processing
Sample Preparation
References
Debbie Jenkins- Ironton, Ohio- 740-525-1220
Kimberly Bayes- Ironton, Ohio- 740-534-2947
Chelsea Jarrell- South Portsmouth, Kentucky- 606-923-8086