Stephanie Jenkins
Hagerstown,MD
Summary
Adept at enhancing team collaboration and streamlining document management, I significantly contributed to the University of the District of Columbia's green initiatives and productivity. With a keen attention to detail and a strong ability to multitask, my expertise in data entry and customer service has driven continuous improvement and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Information Processor
University of the District of Columbia
09.2024 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Data Processing and Document Manager for Admission
University of the District of Columbia
11.2015 - 09.2024
- Contributed to the company''s green initiatives by promoting a paperless office environment, reducing waste and conserving resources.
- Supported project managers by maintaining up-to-date records of project progress, enabling informed decision-making throughout the project lifecycle.
- Maintained version control for critical documents, ensuring accuracy and preventing costly errors in the final product.
- Ensured all relevant stakeholders were kept informed during projects'' lifecycles through consistent updates on key documentation.
- Streamlined workflows for document management, resulting in increased productivity and reduced processing time.
- Investigated and resolved variances in digital and physical records to promote record integrity.
- Assisted in the preparation of technical reports, ensuring accurate representation of data through careful proofreading and editing efforts.
- Trained new employees on document management procedures, promoting adherence to established protocols and best practices.
- Reduced costs by optimizing printing processes and promoting digital solutions for document sharing among team members.
- Implemented scanning technology to digitize physical documentation, creating a more accessible archive while minimizing physical storage needs.
- Worked with internal team members to remedy issues with preemptive solutions.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
Secretary Manager
University of the District of Columbia
06.2009 - 11.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ12-2026
Associate of Applied Science - Human Services
Hagerstown Community College
Hagerstown, MD05-2024
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Quality control
- Multitasking and organizing
- Critical thinking
- Document management
- Employee training
- Information protection
- Continuous improvement
- Positive attitude
Accomplishments
Originated and created a Standard Operating Procedures Manual.
Certification
- CPR/AED Certification
- MD Driver's License
Most Dynamic and Innovative Employee
I received this award during a teams meeting.
Timeline
Information Processor
University of the District of Columbia
09.2024 - Current
Data Processing and Document Manager for Admission
University of the District of Columbia
11.2015 - 09.2024
Secretary Manager
University of the District of Columbia
06.2009 - 11.2015
Bachelor of Science - Social Work
University of Phoenix
Associate of Applied Science - Human Services
Hagerstown Community College
Similar Profiles
Victoria HarperVictoria Harper
Financial Analyst at UNIVERSITY OF THE DISTRICT OF COLUMBIAFinancial Analyst at UNIVERSITY OF THE DISTRICT OF COLUMBIA
Sha’ron WilliamsSha’ron Williams
Secretary at University of the District of ColumbiaSecretary at University of the District of Columbia
Ta'Quan FordTa'Quan Ford
Orientation Leader at University Of The District Of ColumbiaOrientation Leader at University Of The District Of Columbia
James BrennanJames Brennan
Business Development Manager at Granite State ExoticsBusiness Development Manager at Granite State Exotics
Emmanuel MorrisEmmanuel Morris
Electrician at Frederick County GovernmentElectrician at Frederick County Government