Stephanie Jenniges
Whitestown,IN
Summary
Detail-oriented professional seeking administrative and nursing support role at hospital or clinic setting. Leveraging 17 years of experience in the medical field, including the emergency department, medical/surgical unit, pediatric unit, and family birth centers including NICU. Adept at delegating tasks, coordinating shift handoffs, and training high-performing teams drawing on strong organizational and interpersonal communication skills. Patient advocate accustomed to working with diverse populations, including educating patients and their families on medical procedures/health objectives to positively influence outcomes. Key skills include: Employee Training, Customer Service, Data Entry, Shift Handoffs, Documentation, Task Delegation, Multi-Line Phones, Patient Care, Specimen Collection, Activities of Daily Living (ADLs), Epic, Microsoft Word
Overview
17
17
years of professional experience
Work History
Patient Flow Assistant (PFA)/Certified Nursing Assistant (CNA)
North Memorial, MGH
10.2014 - 06.2024
- Cared for a variety of patients & families per shift, supporting many nurses in the family birth center that included L&D, PP, & NICU
- Recorded vital signs, collected specimens, administered blood sugar tests, newborn testings, and measured daily intake/output
- Assisted with newborn daily cares
- Ambulate patients and supported with activities of daily living (ADLs)
- Triaging and rooming laboring patients.
- Delegated tasks to other PFAs, CNAs, & RNs and communicated shift handoffs
- Administrative HUC work on all units in the family birth center
- Birth Certificate Entries
- Notary for recognition of parentage
- Communication with other units, transport, security, housekeeping, and kitchen staff as needed.
- Answering phone calls and call lights and directing them appropriately
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Nursing Station Technician (NST)
U of M Fairview Masonic Children’s Hospital
12.2021 - 06.2022
- Cared for up to 16 patients in a pediatric hospital and supporting my role on many different units.
- Patient care such as personal hygiene, vitals, blood sugars, daily activities, repositioning, transporting, and feeding
- Maintaining and caring for patients that are in need of a 1:1
- Maintaining unit desk area functions such as answering phones, processing admissions, discharging and transferring forms, transcribing orders, assembling patient charts and ordering tests
- Setting up and maintaining patient rooms
- Ordering and stocking of supplies.
Patient Care Assistant (PCA)
Regions Hospital
07.2012 - 09.2014
- Part of the float pool team that cared for many patients per shift on medical/surgical, orthopedic, and all ICU floors, supporting a team of nurses.
- Monitor vital signs, telemetry, intakes & outputs, blood sugars, and weights.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Collected and transported specimens to prepare for lab testing.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assigned patients to nurses/CNAs based on instructions from charge nurse, including preparing patient rooms
- Trained new CNAs and delegated tasks to team
- Monitored and documented patient conditions, reporting any changes to nurse
- Communicated regularly with patients and their families, doctors, hospital supervisor, transport, dietary, and security to ensure optimal patient conditions
- Answered phones and paged doctors
- Emptied Jackson-Pratt/accordion drains and foley catheters, monitored bladder irrigation systems, suctioned and cleaned tracheostomies, and assisted with postmortem care
- Supported patients with comfort care and assisted with/restrained combative patients.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Healthcare Assistant (HCA)
Hennepin County Medical Center, HCMC
11.2008 - 06.2012
- Supported many nurses and doctors in the emergency room.
- Collaborated with doctors, physician assistants, charge nurses, house supervisors, and housecleaning staff on patient care plan and transportation.
- Triaging patients and assisting nurses with rooming patients to the correct part of the emergency room.
- Working the stabilization room and multitasking in emergent situations.
- Transporting patients to radiology and other units of the hospital.
- Assisting doctors and nurses with procedures as needed.
- Phlebotomy
- Administering EKG's and handing off to the doctor.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Certified Nursing Assistant (CNA)
Presbyterian Homes
08.2007 - 10.2008
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
General Coursework - Nursing
Anoka-Ramsey Community College
Minneapolis, MNGeneral Course Work - Nursing Practice
Anoka Technical College
Anoka, MNCertified Nursing Assistant (CNA) - Nursing
Normandale Community College
Minneapolis, MNSkills
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Vital signs monitoring
- Infection Control
- Patient relationship building
- Mobility Assistance
- Catheter Care
- Companionship and emotional support
- Blood Sugar Monitoring
- CPR Certification
- Patient Assessments
- Light Housekeeping
- Healthcare ethics
- Medical terminology knowledge
- Computer literate
- Transporting patients
- Behavior redirection
- Specimen Collection
- Supply Restocking
- Continuing education
- Certified Nursing Assistant (CNA)
- Activities of Daily Living ADL Support
- HIPAA Compliance
- Medical Records Management
- Time Management
- Family Communication
- Surgical Preparation
Personal Information
Title: Nursing Assistant/Healthcare Unit Support
Timeline
Nursing Station Technician (NST)
U of M Fairview Masonic Children’s Hospital
12.2021 - 06.2022
Patient Flow Assistant (PFA)/Certified Nursing Assistant (CNA)
North Memorial, MGH
10.2014 - 06.2024
Patient Care Assistant (PCA)
Regions Hospital
07.2012 - 09.2014
Healthcare Assistant (HCA)
Hennepin County Medical Center, HCMC
11.2008 - 06.2012
Certified Nursing Assistant (CNA)
Presbyterian Homes
08.2007 - 10.2008
General Coursework - Nursing
Anoka-Ramsey Community College
General Course Work - Nursing Practice
Anoka Technical College
Certified Nursing Assistant (CNA) - Nursing
Normandale Community College
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