Knowledgeable Director of Community Education and Training with over 10 years of experience related to program development, supervision, training facilitation, classroom management, and child abuse prevention topics. Organized and systematic with natural relationship-building and leadership talents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Community Education and Training
McLean County Children's Advocaccy Center
Bloomington, IL
07.2022 - Current
Educated students in a classroom setting on child abuse topics.
Managed calendar and scheduled lessons with school staff directly.
Collaborated with senior leadership to set long-term objectives for the company.
Recruited, hired, trained, supervised, evaluated, and mentored staff members.
Managed budgeting and financial planning processes for the organization.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Created detailed plans outlining timelines, goals, budgets, staffing needs, and other requirements for projects.
Served as a public spokesperson at industry events or conferences.
Developed an abuse prevention program as an expansion of the organization's mission.
Organized outreach events to increase awareness of health topics among target populations.
Presented public talks to promote specific topics and work of organization.
Revised training programs and curricula to reflect new industry information and trends.
Wrote grant proposals, marketed education programs and implemented fundraising strategies.
Assisted with the evaluation of program effectiveness by collecting data from participants and analyzing results.
Prepared reports detailing program activities, outcomes, and recommendations for future initiatives.
Established relationships with key stakeholders involved in public health initiatives such as government agencies, non-profits, schools..
Analyzed feedback from participants regarding their experiences with educational programs in order to make necessary modifications or improvements.
Developed promotional materials for upcoming events related to public health initiatives.
Participated in professional development opportunities such as conferences or trainings related to the field of prevention education.
Cultivated relationships with media outlets in order to increase visibility around prevention education messages.
Conducted needs assessments in order to identify gaps in knowledge and areas of improvement within communities served.
Created trainings and presented them to community members, law enforcement agencies, school social workers, nurses, and youth-serving organizations.
Trained over 3,500 students in child abuse prevention topics.
Trained over 250 adults on how to recognize, respond, and report child sexual abuse.
Created content and managed all social media platforms.
Senior Advocate and MDT Coordinator
McLean County Children's Advocacy Center
Bloomington, IL
06.2017 - 07.2022
Provided legal advocacy to clients on a variety of matters.
Organized and managed caseloads for clients according to their individual needs.
Accompanied clients in criminal court proceedings.
Identified appropriate community resources and provided referrals for services.
Reached out to individuals via phone, email and SMS to deliver help and support.
Provided direct support, coaching and intervention to increase self-sufficiency and goal attainment.
Attended and coordinated interviews or case reviews to manage caseload.
Used computerized systems for tracking, information gathering and troubleshooting.
Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Performed data input to document care and services plans, needs assessments and progress notes.
Attended hearings with victims to provide emotional support.
Presented to general public and outside agencies to raise awareness and garner support for initiatives.
Informed victims about legal processes and timelines.
Identified and implemented process improvement opportunities to achieve objectives.
Conducted presentations on victimization and other issues to create trauma-informed community.
Evaluated and addressed individual client needs and concerns.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Mentored 2-3 advocates to ensure proper training and implementation of services.
Coordinated and facilitated routine case reviews with multidisciplinary team members, including law enforcement, Department of Child and Family Services, State's Attorneys, medical personnel, and Children's Advocacy Center staff.
Point of contact for conflict resolution amongst team members.
Advocated for more than 2,000 children who have been victims of child sexual or physical abuse.
Participated in the National Children's Alliance re-accreditation process.
Assisted in completing the application for National Children's Alliance accreditation status.
Child and Family Advocate
McLean County Children's Advocacy Center
Bloomington, IL
06.2014 - 07.2017
Provided case management services to families in need of assistance.
Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
Coordinated referrals for mental health services and other specialized services.
Maintained accurate records of all client contacts including documenting progress notes into an electronic database system.
Advocated for clients' rights in court proceedings and meetings with government agencies.
Educated clients about available community resources and assisted them with accessing those resources when needed.
Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
Participated in interdisciplinary team meetings to discuss cases and coordinate treatment plans for clients.
Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
Attended trainings and workshops on topics related to family advocacy work.
Assisted families with completing paperwork required by various government programs or services.
Developed educational materials on topics related to family advocacy work that could be used in presentations or distributed among community members.
Monitored compliance of program goals set forth by funders or grantors.
Utilized task prioritization and data organization skills to effectively manage large caseload.
Informed victims about legal processes and timelines.
Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Maintained confidentiality through stringent handling of charts and data.
Attended hearings with victims to provide emotional support.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Participated in the National Children's Alliance re-accreditation process.
Assisted in completing the application for National Children's Alliance accreditation status.
Education
Bachelor of Science - Sociology
Illinois State University
Normal, IL
05-2013
Skills
Staff Development
Operations Management
Contract Management
Staff Management
Project Coordination
Proficient in virtual communications
Project Management
Financial Reporting
Fundraising Events
Issues Resolution
Budget Management
Team Management
Verbal and written communication
Cross-functional team leadership
Program Management
Media Relations
Creativity and Innovation
Content Development
Crisis Management
Hiring and Retention
Certification
Authorized Facilitator- Monique Burr Foundation (Child and Teen Safety Matters)
Authorized Facilitator- Darkness to Light Stewards of Children
Community Education Partner with the National Center for Missing and Exploited Children
Accomplishments
Created and implemented new branding for current employer.
Developed and presented training at a statewide conference (Champions of Children, 2015).
Developed and presented training at a statewide conference (Prevent Child Abuse Illinois, 2023).
Developed and presented training virtually during a Prevention and Outreach Consortium (2024).
References
References available upon request.
Timeline
Director of Community Education and Training
McLean County Children's Advocaccy Center
07.2022 - Current
Senior Advocate and MDT Coordinator
McLean County Children's Advocacy Center
06.2017 - 07.2022
Child and Family Advocate
McLean County Children's Advocacy Center
06.2014 - 07.2017
Bachelor of Science - Sociology
Illinois State University
Authorized Facilitator- Monique Burr Foundation (Child and Teen Safety Matters)
Authorized Facilitator- Darkness to Light Stewards of Children
Community Education Partner with the National Center for Missing and Exploited Children
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