Stephanie Jimenez
Weslaco,Tx
Summary
Customer-focused Lead Cashier with comprehensive experience at Ulta Beauty, committed to exceeding store goals in retail sales, guest loyalty, credit card goals, and service excellence. Committed to creating a guest-friendly environment by engaging and personalizing service to meet each guest's unique needs, while recommending Ulta Beauty products and services to enhance their experience. Skilled in handling sales, refunds, and exchanges with professionalism and accuracy. Proven ability to drive sales through collaboration, including pairing guests with associates for makeup applications, skincare analysis, and product demonstrations. Experienced in booking appointments and supporting in-store events to deliver exceptional service while meeting sales targets. Strong organizational skills in maintaining cashwrap displays, supplies, and impulse fixtures, ensuring a guest-ready store at all times. Passionate about providing exceptional service and contributing to the success of Ulta Beauty’s goals.
Overview
13
13
years of professional experience
Work History
Keyholder
Ulta Beauty
11.2023 - Current
- Assisting customers with product information and selection
- Oversee the sales floor as the guest engagement leader
- Greet and inform guests of current promotions, events, and services
- Promote Ultimate rewards program and credit card program
- Addressing customer concerns and resolving issues
- Opening and closing store procedures, managing register operations, balancing receipts
- Maintain overall store cleanliness and visual presentation
Sales Lead
Aldo
10.2019 - Current
- Drive sales focusing on achieving a set of key point indicator goals
- Maximize personal and store sales by providing the highest level of customer satisfaction
- Support the store manager in all tasks necessary for the efficient operation of the store
- Supports store Manager in the supervision of Sales Associates and other employees essential to the operation of the store
- Opening and closing procedures of the store including cash handling and security
Prestige Beauty Advisor
ULTA
10.2019 - 11.2023
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Taught customers how to apply makeup and recommended optimal products.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
Floor Supervisor
A'GACI
08.2015 - 08.2019
- Assist Store manager with recruiting, training, loss prevention, and delegate work to entry level employees
- Oversee daily operations, open and close store location, and ensure customer satisfaction
- Maintain in store presentation with visual updates, floor sets, re-merchandising
- Lead by example to achieve individual and store goals with the team
- Department of Responsibility- Sales & Service and Loss Prevention
Sales Associate
Calvin Klein
06.2018 - 05.2019
- Greet and offer assistance to every customer, focus on customer engagement and suggestive selling to drive UPT and conversion
- Execute processing, replenishment, cashiering, promotions, and visual marketing in alignment with store standards
- Maintain awareness of potential theft
- Commitment to efficiency
Fashion Consultant
A'GACI
10.2011 - 08.2013
- Assist Store manager with recruiting, training, loss prevention, and delegate work to entry level employees
- Oversee daily operations, open and close store location, and ensure customer satisfaction
- Maintain in store presentation with visual updates, floor sets, re-merchandising
- Lead by example to achieve individual and store goals with the team
- Department of Responsibility- Sales & Service and Loss Prevention
Education
BFA - Graphic Design
University of Texas Rio Grande Valley
Edinburg, TX01.2025
Associate degree - Visual Arts
South Texas College
McAllen, TX05.2019
High school diploma -
Weslaco High School
Weslaco, TX05.2013
Skills
- Creativity
- Multitasking
- Collaboration
- Problem solver
- Leadership
- Graphic Design
- Adobe CC skills
- High Energy
- Punctuality
- Bilingual
Languages
Spanish
Professional Working
Timeline
Keyholder
Ulta Beauty
11.2023 - Current
Prestige Beauty Advisor
ULTA
10.2019 - 11.2023
Sales Lead
Aldo
10.2019 - Current
Sales Associate
Calvin Klein
06.2018 - 05.2019
Floor Supervisor
A'GACI
08.2015 - 08.2019
Fashion Consultant
A'GACI
10.2011 - 08.2013
BFA - Graphic Design
University of Texas Rio Grande Valley
Associate degree - Visual Arts
South Texas College
High school diploma -
Weslaco High School
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