STEPHANIE JOHNSON
Chicago,Illinois
Summary
Dedicated Manager with talents for team building, leading and motivating coworkers to promote engaged, empowering work culture as well as excellent customer relationship-building skills. Organized and dependable, ability to work under pressure and adapts to new situations. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head Coach, CrossFit Level 2 Certified Trainer
Vaunt Fitness
08.2017 - Current
- Increased class attendance rates through engaging group fitness instruction and maintaining positive, supportive environment
- Assisted clients in achieving weight loss goals by combining effective exercise plans with personalized nutrition recommendations.
- Developed innovative training materials, resulting in higher levels of member satisfaction.
- Increased member performance by implementing practical, hands-on activities during training sessions.
- Mentored junior trainers to develop their instructional skills, fostering collaborative work environment within the team.
- Facilitate and lead team fitness challenges.
Director, School Office & Admissions
St. John's Lutheran School
08.2015 - Current
- Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
- Streamlined application and registration processes for more user-friendly experience, resulting in higher completion rates.
- Developed and maintained strong relationships with local Churches and recreation programs, leading to increased referrals.
- Improved communication workflows between admissions office and prospective families, resulting in faster response times and increased satisfaction among those prospective families.
- Oversaw successful implementation of new software platforms for managing applications and communications with prospective students.
- Coordinated open houses and private tours aimed at recruiting more families from outside local neighborhood.
- Streamlined registration process for new students by developing organized procedures that simplified paperwork collection and data entry tasks.
- Served as key liaison with financial aid office, ensuring accurate and timely information was provided to prospective students and their families.
- Answered challenging enrollment questions and handled special student cases.
- Improved office efficiency by streamlining administrative processes and implementing digital filing systems.
- Enhanced communication between parents, teachers, and administrators through effective scheduling of meetings and events.
- Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
- Contributed to positive school environment with excellent customer service skills when interacting with students, parents, and staff.
- Assisted in planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
- Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.
- Provided essential support during emergencies or crisis situations within the school setting by following safety protocols effectively.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Supported the school''s mission and vision through active participation in faculty meetings, committees, and other collaborative efforts with colleagues.
- Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
Manager of Client Services
Chicago White Sox – Major League Baseball Club
01.2006 - 01.2011
- Consulted in business strategies, preparation and goal setting for each sales season
- Assisted Sales Managers with developing, negotiating and presenting client specific sponsorship packages
- Prepared and executed all agreed upon sponsorship contracts
- Created sales proposals and annual sponsor season evaluations for Corporate Partners and respective agencies
- Developed and nurtured relationships with current and potential partners
- Hired and managed Corporate Partnerships Coordinator and Interns
- Managed Client Service budget
- Scheduled, managed, maintained and executed all day of game sponsored promotions and giveaways
- Oversaw all phases of fulfillment, client strategy plans and communication for each Corporate Partner
- Facilitated activation programs including drive-to-retail, on-site sampling, customer/employee incentive and corporate responsibility initiatives
- Partnered and coordinated activation programs with Corporate Partners agencies and third party vendors
- Responsible for maintaining all Chicago White Sox merchandise inventory
- Developed and managed Corporate Partners Annual Trips
- Managed and fulfilled all contractual elements between Players, Coaches and Corporate Partners
- Player Appearances, Autographed merchandise, Photo Shoots
- Lead contact for Major League Baseball Sponsor Activation during playoff and World Series events
- Managed all Major League Baseball sponsor displays and giveaways at U.S
- Cellular Field
- Managed all sponsor participation in 'Rally Monday' and city parade
- Secured sales of all White Sox sponsors post season tickets
- Coordinated the Major League Baseball Gift Program during the 2003 All-Star Game.
Coordinator of Corporate Partnerships Services
Chicago White Sox – Major League Baseball Club
05.2000 - 12.2005
- Consulted in business strategies, preparation and goal setting for each sales season
- Assisted Sales Managers with developing, negotiating and presenting client specific sponsorship packages
- Prepared and executed all agreed upon sponsorship contracts
- Created sales proposals and annual sponsor season evaluations for Corporate Partners and respective agencies
- Developed and nurtured relationships with current and potential partners
- Hired and managed Corporate Partnerships Coordinator and Interns
- Managed Client Service budget
- Scheduled, managed, maintained and executed all day of game sponsored promotions and giveaways
- Oversaw all phases of fulfillment, client strategy plans and communication for each Corporate Partner
- Facilitated activation programs including drive-to-retail, on-site sampling, customer/employee incentive and corporate responsibility initiatives
- Partnered and coordinated activation programs with Corporate Partners agencies and third party vendors
- Responsible for maintaining all Chicago White Sox merchandise inventory
- Developed and managed Corporate Partners Annual Trips
- Managed and fulfilled all contractual elements between Players, Coaches and Corporate Partners
- Player Appearances, Autographed merchandise, Photo Shoots
- Lead contact for Major League Baseball Sponsor Activation during playoff and World Series events
- Managed all Major League Baseball sponsor displays and giveaways at U.S
- Cellular Field
- Managed all sponsor participation in 'Rally Monday' and city parade
- Secured sales of all White Sox sponsors post season tickets
- Coordinated the Major League Baseball Gift Program during the 2003 All-Star Game.
Sales Account Executive
Chicago White Sox
05.1999 - 04.2000
- Responsible for the sales of season tickets, group sales, diamond suites and pre-game parties
- Increased season ticket sales by 17% and group sales by 21%
- Generated new leads through cold calling
- Organized and maintained database of current season ticket holders, group leaders and leads through Goldmine.
Marketing Intern
Chicago Blackhawk Hockey Team, Inc.
08.1998 - 04.1999
- Organized and promoted off-ice special events
- Assisted in game day operations
- Developed a policy and procedural manual for marketing assistants
- Performed interviews for potential staff members
- Implemented the Chicago Blackhawk Charities volunteer program
- Assisted in increasing funds at the Blackhawk Charities 'Game on 98' luncheon.
Education
Bachelor of Science -
University of Illinois
Champaign-Urbana, Illinois05.1998
Skills
- Project Management
- Communications Management
- Strategic Planning
- Networking
- Staff Management
- Relationship Building
- Team Collaboration
- Adaptability and Flexibility
- Time management abilities
Certification
CrossFit Level 1 Certified Trainer
CrossFit Certified Kettlebell Trainer
Timeline
Head Coach, CrossFit Level 2 Certified Trainer
Vaunt Fitness
08.2017 - Current
Director, School Office & Admissions
St. John's Lutheran School
08.2015 - Current
Manager of Client Services
Chicago White Sox – Major League Baseball Club
01.2006 - 01.2011
Coordinator of Corporate Partnerships Services
Chicago White Sox – Major League Baseball Club
05.2000 - 12.2005
Sales Account Executive
Chicago White Sox
05.1999 - 04.2000
Marketing Intern
Chicago Blackhawk Hockey Team, Inc.
08.1998 - 04.1999
Bachelor of Science -
University of Illinois
Similar Profiles
Suresh AradhyaSuresh Aradhya
Yoga Instructor at Figurine Fitness | Apple Fitness | Sports Nucleus | Adrenaline Fitness | JMVK |Yoga Instructor at Figurine Fitness | Apple Fitness | Sports Nucleus | Adrenaline Fitness | JMVK |
Spencer PiangaSpencer Pianga
Shift Lead at Planet Fitness (EPIC Fitness Group)Shift Lead at Planet Fitness (EPIC Fitness Group)
Quantavius VarnerQuantavius Varner
Assistant General Manager at La Fitness - Fitness InternationalAssistant General Manager at La Fitness - Fitness International
Della WeaverDella Weaver
Principal at St. Paul Evangelical Lutheran SchoolPrincipal at St. Paul Evangelical Lutheran School
David Ramirez PrietoDavid Ramirez Prieto
Server and Bartender at Kitchen & Kocktails by Kevin KelleyServer and Bartender at Kitchen & Kocktails by Kevin Kelley