Stephanie Johnson

• Maintained clean, safe, and well-organized patient environment.
• Offered companionship and kindness to elderly patients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
• Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.

• Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
• Utilized radio, telephone and computer communications equipment to contact other on-campus personnel and external authorities.
• Obtained CPR, First Aid and MANT certifications in preparation for on-campus emergencies.
• Assisted with fire, hazardous material and active-shooter on-campus drills.
• Notified police, fire department and emergency services of on-campus incidents.
• Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
• Served as initial contact for campus visitors and provided directions to specific buildings, events and meetings.
• Documented safety and security incidents using preset guidelines and methods.
• Enforced ongoing and special event parking regulations and issued parking tickets to violators.
• Improved knowledge of security services available to students and campus personnel by participating in workshops and trainings.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to emergency situations to assess and deflect issues.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Examined doors, windows and gates to verify security.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Wrote detailed reports of all security breaches and investigations.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Substitute for School District Security.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to incidents and assessed active situations for security concerns.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Completed full building and grounds patrols to spot and investigate concerns.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Interacted assertively but non-confrontationally with personnel and general public.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Regulated vehicle and pedestrian traffic onto building grounds.

• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Remained alert to problems or health issues of clients and competently responded.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Documented residents' mental status, sleep, and eating patterns in medical record books.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Scheduled and accompanied clients to medical appointments.
• Assisted patients with self-administered medications.
• Planned activities to encourage movement, stretching and strength building.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Ran errands for patients, did shopping, and picked up other necessities.
• Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

In home care for Quadriplegic Client.

• Promoted good oral and personal hygiene by aiding patient with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patient.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Evaluated patient to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Completed activities of daily living for patient unable to self-care, and assisted those with no mobility in completing tasks.
• Transported patient between rooms and appointments or testing locations.
• Upheld infection control and prevention policies across different patient-facing areas.
• Helped patient complete range of motion exercises to prevent loss of function during care.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Followed directions of licensed nurses to administer medications and treatments.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
• Provided care to patient throughout lifespan with consideration of aging processes, human development stages and culture.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

• Performed cash, card and check transactions to complete customer purchases.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Handled cash with high accuracy and took care to check bills for fraud.
• Identified and resolved discrepancies and errors in customer accounts.
• Worked with floor team and managers to meet wide range of customer needs.
• Set up new sales displays each week with fresh merchandise.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.