Stephanie Johnson
Fort Worth,TX
Summary
Extensive knowledge of child development and education. Skilled in creating and managing programs to create a safe, secure, and nurturing environment for children. Experienced in successful staff management and program development.
Overview
6
6
years of professional experience
Work History
Hiring and Recruiting Director
Fort Worth Metro YMCA
08.2022 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Achieved staffing objectives through strategic and tactical planning, program management expertise, and knowledge of effective recruitment, interviewing, and training procedures.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Meet weekly with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
Front Desk Night Auditor
Aloft Hotel
09.2018 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Performed nightly updates to room charges and rates.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly, and monthly reports to close the day and meet objectives.
- Entered and updated sensitive customer information during check-ins and room changes.
- Monitored facility security for guest and personnel safety.
- Balanced hotel accounts and resolved discrepancies.
Child Care Program Director
Benbrook YMCA
08.2017 - 08.2022
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Supervised and managed a team of childcare professionals to guarantee the highest standards of care.
- Operated under licensing guidelines to protect the health, safety, and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experiences for children and staff.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Education
Bachelor of Arts - Communications
University of Wisconsin - Parkside
Kenosha, WI05.2024
Skills
- Approachability
- Positive and Engaging Demeanor
- Reliability
- Product Merchandising
- Customer Service
- Product Knowledge
- Teamwork and Collaboration
- Money Handling
Timeline
Hiring and Recruiting Director
Fort Worth Metro YMCA
08.2022 - Current
Front Desk Night Auditor
Aloft Hotel
09.2018 - Current
Child Care Program Director
Benbrook YMCA
08.2017 - 08.2022
Bachelor of Arts - Communications
University of Wisconsin - Parkside
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