Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Johnson-Bakke

Mount Horeb

Summary

Results-driven business professional with a strong background in clinical informatics at Epic and business ownership at Bakke Athletics. Proven track record in enhancing customer satisfaction through relationship building, tailored services, and meticulous project management. Skilled in team collaboration and driven to exceed expectations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Business Owner & Personal Trainer

Bakke Athletics
02.2018 - Current
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences, utilizing nursing and athletic background
  • Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality of services offered.
  • Managed business operations including client contracts, vendor relations, employee payroll, accounting, and regulatory reporting

Clinical Informatics

Epic
06.2005 - 03.2018
  • Worked closely with the sales team to provide clinical software demonstrations to potential and existing client end-users, leadership, and executives
  • Served as a nursing executive liaison with customer CNOs and CNIOs to ensure smooth integration of technology into clinical workflows
  • Partnered with internal software developers to guide and review new development
  • Project managed several hospital software implementations

Registered Nurse

Alaska Urological Associates
01.2003 - 05.2005
  • Provided direct patient care in clinic, including assessments and assisting physicians with procedures
  • Supported patients out of clinic through telephone triage care

Education

Bachelor of Science - Nursing

University of Alaska Anchorage
Anchorage, AK
12-2002

Skills

  • Customer service
  • Customer relations
  • Attention to detail, meticulous
  • Driven and determined
  • Work Planning and Prioritization
  • Team collaboration and leadership
  • Project management
  • Business administration
  • Coaching and mentoring

Certification

  • RN (licensed in the state of WI)

Languages

English
Native or Bilingual

Timeline

Business Owner & Personal Trainer

Bakke Athletics
02.2018 - Current

Clinical Informatics

Epic
06.2005 - 03.2018

Registered Nurse

Alaska Urological Associates
01.2003 - 05.2005

Bachelor of Science - Nursing

University of Alaska Anchorage

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