Stephanie Johnson, CPC
Stockbridge,GA
Summary
Achieved team success by actively participating in collaborative projects, contributing to a values-driven culture.,Enhanced team effectiveness through dedicated support and engagement in collective goals.,Drove personal and professional growth initiatives to align with organizational success.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Outpatient Medical Coder
University Of Colorado Health
04.2025 - 06.2026
- Achieved organizational growth by consistently surpassing productivity targets while maintaining exceptional quality standards.
- Balanced competing priorities effectively under tight deadlines through strong time management skills.
- Elevated accuracy by conducting in-depth medical record reviews and precise diagnostic coding.
- Committed to continuous learning to stay informed on medical science advancements and industry standards affecting outpatient coding.
- Protected sensitive patient information by adhering strictly to HIPAA confidentiality requirements.
- Conducted careful reviews and coding of outpatient medical records to ensure compliance with industry standards.
- Enhanced revenue cycle processes that led to increased reimbursement rates and decreased denial rates.
- Maintained an up-to-date understanding of industry trends and coding guideline changes, providing necessary training to colleagues.
- Protected sensitive patient information by adhering strictly to HIPAA confidentiality requirements.
Lead RCM Specialist/Medical Coder
NxGen MDx
Remote
06.2024 - 09.2025
- Audit claims to confirm correct coding before finalization.
- Performs research and analysis to detect discrepancies and suggest corrective billing/coding actions.
- Oversees a team of 7 billing team members, making sure the team is up to date on our current billing processes
- Execute reimbursement collection activities through collaboration with payors and effective communication.
- Follow up on denied and unpaid claims to resolve problems and obtain payments.
- Compile department-specific reports to help senior managers identify trends and improve progress.
- Streamline workflows for increased productivity by optimizing scheduling and resource allocation.
- Implement quality assurance measures to reduce errors in claim submissions and increase reimbursement success rate
Account Resolution Coordinator
Children's Healthcare of Atlanta
Atlanta, GA
10.2023 - 06.2024
- Processed and corrected returned claims following HCFA 1500 regulations.
- Facilitated resolution of outstanding reimbursement concerns.
- Assisted with appeal submissions for denied claims to maximize reimbursement.
- Monitored insurance portals to track claim progress.
- Detailed all communications with third-party payers through calls and written correspondence.
- Managed high-value account interactions effectively.
- Examined denial patterns and executed resolution strategies.
Team Lead Patient Billing/Cash Posting
BakoDx
Alpharetta, GA
02.2019 - 10.2023
- Resolved customer complaints effectively, streamlining policy and procedure inquiries.
- Empowered team to handle complex issues and resolve escalated disputes successfully.
- Implemented policies and service standards through effective management collaboration.
- Identified and addressed performance challenges, fostering employee problem-solving.
- Enhanced team capabilities through specialized training and instructional sessions.
- Improved team performance and regulatory adherence, recommending strategic personnel actions.
- Streamlined communication of work procedures and company policies to enhance team understanding.
- Achieved accurate posting of revenue transactions, including charges, payments, and adjustments.
- Ensured precise reconciliation of posted transactions with batch totals.
- Successfully identified and resolved credit balance accounts.
- Resolved payment transaction issues with payors, ensuring operational fluidity.
- Managed charges and balances posting using correct codes, ensuring proper payor assignment.
- Facilitated timely resolution of unidentified receipts, adhering to refund policies effectively.
Education
Certified Professional Coding - Professional Coding
AAPC
Associate of Applied Science - Health Information Systems
University of Cincinnati
05.2027
Skills
- Supervisory Experience
Certification
Certified Professional Coder - AAPC
Member#02222530
Timeline
Outpatient Medical Coder
University Of Colorado Health
04.2025 - 06.2026
Lead RCM Specialist/Medical Coder
NxGen MDx
06.2024 - 09.2025
Account Resolution Coordinator
Children's Healthcare of Atlanta
10.2023 - 06.2024
Team Lead Patient Billing/Cash Posting
BakoDx
02.2019 - 10.2023
Certified Professional Coding - Professional Coding
AAPC
Associate of Applied Science - Health Information Systems
University of Cincinnati