Stephanie Johnston
Madison,MS
Summary
Highly organized and accomplished Administration Manager with proven expertise in supporting corporate-level officers and senior management. Detail-oriented and self motivated, with strong ability to navigate challenges while maintaining business integrity. Demonstrates operational leadership, consistently meeting both short and long term goals to drive organizational success.
Overview
20
20
years of professional experience
Work History
Distribution Center Administration Manager
Fastenal
11.2022 - Current
- Supervising team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service to all departments and executives.
- Reduced employee turnover rate in Madison, MS by over 70% since promotion to Distribution Center Administration Manager by focusing on employee development, engagement, feedback surveys, and other retention measures.
- Managing comprehensive reporting for budgets, overhead, production, repairs, and special projects to streamline operations and prioritize tasks, allowing senior staff to increase revenue by 25%.
- Facilitating hiring process by collaborating with HR on candidate screening, interviewing, and onboarding across all departments.
- Working closely with leaders and executives to streamline processes to update the operating plan and manuals.
- Coordinate complex schedules and travel itineraries using MS Outlook for senior management and executive staff, enhancing efficiency and productivity.
- Plan and execute employee engagement events, Hub Tours, and job fairs, including creating announcements, flyers, and presentations using PowerPoint, MS Word, and Adobe.
Traffic Administration Lead
Fastenal
08.2019 - 10.2022
- Played key role in opening new Distribution Center and Traffic Department, including coordinating installations, hiring, and identifying potential safety hazards with audits and recommending improvements for initial setup.
- Maintained constant communication internally and externally to ensure smooth operations and timely deliveries, managing approximately 30 incoming calls, emails and correspondence per day.
- Coordinated and scheduled appointments, hotels, and travel itineraries through MS Outlook for executives, management, and Distribution Center personnel.
- Purchased and coordinated supplies for installation and repairs.
- Managed Excel based tracking platforms associated with driver reviews, pay increases, disciplinary actions, attendance infractions, terminations and exit interviews.
- Prepared reports and presentations to communicate findings and recommendations to leaders and executive staff.
Refinance Signing Agent
Business Owner / Self Employed
05.2006 - 07.2019
- Coordinated and conducted on site witness signings with clients.
- Successfully managed multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies for maximum efficiency.
- Performed wide-ranging administrative, financial and service-related functions using Excel, ensuring accurate and timely record-keeping.
- Achieved consistent success in managing multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies.
- Managed accurate record-keeping for all notarial acts performed, ensuring proper audit trails for future reference or legal inquiries.
- Developed expertise in various types of loans, including conventional, FHA, VA, and reverse mortgages.
Manager
Green Oak Florist And Gift Shop
11.2004 - 04.2006
- Lead, motivated, and supported a team of 8 designers and 4 retail employees in a fast-paced and demanding environment.
- Managed wedding, holiday, and event planning, overseeing all aspects of design, materials, coordination, and installation.
- Ensured that operational activities were completed on time and within budget, maintaining high standards of service and customer satisfaction.
- Assisted with budgeting for department expenses, contributing to overall profitability.
Education
Interior Design
Jefferson State Community College
Birmingham, ALSkills
- Highly Skilled in Word, Excel, Power Point, Outlook, Teams, Sharepoint, Adobe, and Smartsheet
- Administration Management
- Project Management and Tracking
- Team Leadership and Succession Planning
- Recruiting and Retention Management
- Applicant Tracking Systems
- Onboarding and Training
- Event Planning and Vendor Coordination
- Employee Engagement
- Strong Organizational Skills
- Excellent Written and Verbal Communication Skills
Timeline
Distribution Center Administration Manager
Fastenal
11.2022 - Current
Traffic Administration Lead
Fastenal
08.2019 - 10.2022
Refinance Signing Agent
Business Owner / Self Employed
05.2006 - 07.2019
Manager
Green Oak Florist And Gift Shop
11.2004 - 04.2006
Interior Design
Jefferson State Community College