Stephanie Joiner
Joliet,IL
Summary
Manager with experience at different retailers, excelling in inventory management and customer service. Enhanced store performance through strategic sales initiatives and team training, resulting in improved customer satisfaction and increased revenue. Skilled in problem-solving and operations management, driving success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Retail Manager
Menards
01.2023 - Current
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained inventory numbers for stock and overstock to ensure customer satisfaction.
- Implemented loss prevention strategies to minimize theft and maintain safety.
- Strategized business objectives to exceed sales goals and payroll.
- Practice hands-on assistance to customers and following sales procedures by qualifying, recommending and closing..
- Cultivated relationships with vendors to communicated questions and concerns to ensure proper stock and displays.
- Trained and guided team members to maintain high productivity and performance metrics.
Retail Manager
Bed Bath & Beyond
07.2020 - 01.2023
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained and developed new employees for ease of transition into team.
- Conducted regular performance reviews, identifying opportunities for staff development and career progression.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Photographer/Sales Associate
JCPenney Portrait Studio
10.2019 - 02.2021
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Increased social media engagement with captivating images that told compelling stories.
Photographer/Videographer
Windy City Productions
04.2018 - 01.2020
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Enhanced event coverage, capturing dynamic visuals and engaging content for promotional use.
- Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
Education
High School Diploma -
Joliet West High School
Joliet, IL06-2020
Skills
- Inventory management
- Sales strategy
- Customer service
- Data entry
- Sales analysis
- Problem solving
- Staff management
- Team training and development
- Merchandising operations
- Operations management
- Budget leadership
- Profit and loss analysis
Languages
English
Full Professional
Timeline
Retail Manager
Menards
01.2023 - Current
Retail Manager
Bed Bath & Beyond
07.2020 - 01.2023
Photographer/Sales Associate
JCPenney Portrait Studio
10.2019 - 02.2021
Photographer/Videographer
Windy City Productions
04.2018 - 01.2020
High School Diploma -
Joliet West High School
Similar Profiles
Edwardo A SansoresEdwardo A Sansores
Retail Sales Associate at MenardsRetail Sales Associate at Menards
Kenneth KramerKenneth Kramer
Sales Associate at MenardsSales Associate at Menards
Aidan SullivanAidan Sullivan
Courtesy Patrol at MenardsCourtesy Patrol at Menards