Stephanie Jones

• Child protective services (CPS) caseworkers investigate allegations of child abuse and neglect for their county or state CPS agency.
• Typically work with law enforcement officers during their investigations.
• Promoted team collaboration through active participation in staff meetings, training, and ongoing professional development opportunities.
• Streamlined case closures through regular progress monitoring toward established goals and adjustment of intervention strategies as needed.
• Strengthened family support networks by connecting clients to relevant community resources and services.
• Provided critical support during crises involving child abuse or neglect allegations, offering immediate assistance to both children and caregivers.
• Collaborated with multidisciplinary teams to develop comprehensive case plans for at-risk children and their families.
• Contributed to the overall success of the agency's mission to protect vulnerable children by consistently achieving performance metrics and maintaining high caseload management standards.
• Testified in court hearings as a witness, providing essential information for legal decision-making processes.
• Improved child safety by conducting thorough investigations of alleged abuse and neglect cases.
• Documented all relevant information by filling out forms and completing case reports.
• Worked with the educational team to develop Individual Education Plans (IEPs) for students.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.

• Apply the housing First approach to serving people with housing and other service needs.
• It will engage high-risk individuals with a focus on successfully linking them to the needed higher care.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Identified program obstacles and communicated possible impacts to team.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Built teams to address project goals and objectives for multiple projects.
• Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.

• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Coordinates development of each person(s) served personal futures plan and coordinates scheduling of team meetings.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being, including that staff interactions with person(s) served promotes the rights of the person(s) served to achieve an enhanced quality of life.

• Provided ongoing coaching to staff members, promoting skill development and career progression.
• Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
• Implemented safety protocols to maintain secure workplace, minimizing accidents and incidents.
• Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
• Reduced employee turnover by fostering positive work environment and providing opportunities for professional growth.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Planned sequence of operations and established schedule.

Collaborated with HR department for recruitment, selection, and

onboarding of new employees, resulting in t formation of high-performing

teams.

• Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.

• Monitoring Louisiana Legislature Law for Disabilities Act
• Perform Initial Interview and Needs Assessments
• Evaluates participants needs.
• Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
• Established strategic partnerships with external organizations, expanding program reach and impact.
• Developed and maintained relationships with external partners to facilitate program operations.
• Kept program-related data accurate, up-to-date and easily accessible for accessibility.
• Led training sessions for staff and volunteers, fostering knowledgeable and cohesive team environment.
• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
• Provided ongoing direction and leadership for program operations.
• Designed program implementation and maintenance plan.
• Managed budgets and resources for successful execution of multiple programs simultaneously.
• Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.