Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie  Jones

Stephanie Jones

Arjay,KY

Summary

Office Manager with talent for multitasking and communication. Strong knowledge of organization and data entry. Communicative and team-oriented with proficiency in Microsoft word and Excel. Proven history of fostering skills to meet team, individual and management objectives.

Hardworking and reliable Office Manager with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

  • Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Precise Office Administrator with [Number] years of experience. Expert in [Software] and [Type] protocols with training in [Area of expertise]. Distinguished history of decreasing office spending while increasing functionality. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Office Manager

SEKRI
Pineville , KY
02.2024 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • I have extensive experience with Microsoft Office and Word as well as spreadsheets and Excel.
  • I am responsible for the intake of all applications, deciding which ones are relevant to our business.
  • Once an employee is hired, I complete all of the necessary documents needed as a new hire (I-9, W-4, direct deposit information, etc).
  • I am also responsible for doing all payroll and keeping track of all absentees

Machine Operator (sewing)

SEKRI
Pineville , Ky
01.2019 - 04.2019
  • Completed product assembly according to standardized procedures.

Caregiver Attendant

Self Employed Web
Pineville , Ky
01.2011 - 12.2018
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Delivered high-quality, geriatric care to private client.
  • Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Transported patients to and from medical, dental and personal care appointments.

Retail Supervisor (children's Department)

Dawhare's
Middlesbrough , KY
10.2008 - 05.2009
  • Coordinated efficient restocks to keep retail displays organized and full for customers.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and better service resolutions.
  • Supervised work of [Number] cashiers, including training new team members and monitoring performance.
  • Increased sales [Number]% to $[Amount] per quarter by optimizing in-store promotional strategies.
  • Enabled consistent sales by empowering front-line staff with tools to effectively promote products.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Used Point of Sale register system to complete transactions.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Managed [number] employees.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Increased store sales [Number]% by cross-selling complementary items.
  • Counted and balanced registers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
  • Directed and supervised staff performance.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Grew revenue by improving sales and service strategies.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Checked inventory system to locate items at other stores, improving sales rates [Number]%.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Implemented [Type] and [Type] strategic plans, realizing sales revenue increase $[Amount] within [Timeframe].
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Wrote and submitted reports.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Education

Bachelor of Science - Pre- Med

Berea College
Berea, KY

Associate of Science - Paralegal Studies

Grantham University
Lenexa, KS

Associate of Science - Business

Southeastern University
Middlesbrough , KY

Associate of Science - Surgical Technology

Southeastern University
Middlesbrough , KY

Skills

  • Scheduling flexibility
  • Loading and unloading protocols
  • Polishing work
  • CNC Machines
  • Machining and production standards
  • Machinery operations
  • Performance Management
  • Modifications and adjustments
  • Assembly procedures
  • Quality assurance standards

Timeline

Office Manager

SEKRI
02.2024 - Current

Machine Operator (sewing)

SEKRI
01.2019 - 04.2019

Caregiver Attendant

Self Employed Web
01.2011 - 12.2018

Retail Supervisor (children's Department)

Dawhare's
10.2008 - 05.2009

Bachelor of Science - Pre- Med

Berea College

Associate of Science - Paralegal Studies

Grantham University

Associate of Science - Business

Southeastern University

Associate of Science - Surgical Technology

Southeastern University
Stephanie Jones