Stephanie Jordan
Burleson
Summary
Compassionate Medical Assistant with extensive experience at Heart Center Of North Texas, skilled in patient scheduling and HIPAA compliance. Proven track record of enhancing patient satisfaction through effective communication and education. Adept at managing electronic health records and training staff, fostering a collaborative environment for optimal patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Experience
Weatherford College, LVN Program
Weatherford, TX
09.2024 - Current
- Completed hands on clinical rotations in ER, med surg, urgent care, pediatric clinics, long-term care, rehabilitation, medical examiner
- Assisted with vital signs, medication administration, wound care, activities of daily living
- Maintained infection control standards, including hand hygiene, proper use of PPE, sterile technique for procedures
- Administered oral, subcutaneous, intramuscular, and IV medications following the "5 rights" protocol while monitoring for adverse reactions, under supervision
- Assisted in preoperative and postoperative care, including patient preparation, consents, pain management, and recovery monitoring
Medical Assistant
Heart Center Of North Texas
Fort Worth, TX
06.2010 - Current
- Assists in patient intake and medical history documentation to ensure accurate records.
- Supports physicians during examinations by preparing instruments and maintaining sterile environments.
- Manages electronic health record systems to maintain up-to-date patient information.
- Schedules hospital procedures and maintains adequate communication with hospital and patients.
- Boosts patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Educates patients on treatment plans and medication instructions to enhance understanding and compliance.
- Trained junior staff on best practices in patient care and administrative procedures for consistent service delivery.
- Collaborates with healthcare teams to streamline communication, improving overall patient outcomes and satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Builds strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Licensed Vocational Nursing
Weatherford College
Weatherford, Texas, TX05-2026
Bachelor of Science - Biology
University of North Texas
Denton, TX08-2003
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Direct patient care
- Reliable team player
Certification
- CMA - Certified Medical Assistant
- Basic Life Support Training - Expiration 5/2026
- IV Certification- March 2025
Timeline
Clinical Experience
Weatherford College, LVN Program
09.2024 - Current
Medical Assistant
Heart Center Of North Texas
06.2010 - Current
Licensed Vocational Nursing
Weatherford College
Bachelor of Science - Biology
University of North Texas