Stephanie Jorgensen
Santaquin,UT
Summary
Human Resources Director with 20 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Human Resources Operations
Pallet Logistics of America
07.2022 - Current
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Championed diversity and inclusion efforts, creating a more welcoming workplace culture for all employees.
- Directed payroll functions while maintaining accuracy and timeliness of all related processes.
- Optimized recruitment strategies through data analysis, leading to improved candidate quality and reduced time-to-fill metrics for open positions.
- Evaluated compensation structures to ensure market competitiveness and internal equity among employees at various levels of the organization.
- Developed comprehensive onboarding programs for seamless employee integration.
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Championed change management efforts during organizational restructuring, ensuring a smooth transition for affected employees.
- Collaborated with senior leadership to develop succession planning strategies for key roles within the organization.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Structured compensation and benefits according to market conditions and budget demands.
Director of Human Resources
97th Floor
08.2020 - 07.2022
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Spearheaded diversity and inclusion efforts, fostering a more inclusive organizational culture across all departments.
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Director of Human Resources
INTERMOUNTAIN NUTRITION
09.2019 - 08.2020
- Established metrics-driven approach to HR decision making, leveraging insights from workforce analytics to inform strategic initiatives.
- Coordinated training programs tailored to address skill gaps within the organization, improving overall productivity levels.
- Enhanced employee retention by implementing strategic HR policies and programs.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
Director of Human Resources
KNEADERS BAKERY & CAFE
10.2014 - 06.2019
- Provided full spectrum human resource management for corporate headquarters and 56 stores throughout 8 states.
- Assisted the company in successfully growing from a team of 200 to 2000 in four years while maintaining the company vision and mission
- Provided guidance and support to enhance human capital in an ever-changing organization
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Integrated and streamlined our payroll, benefits, and on-boarding processes and system to lower costs for the company and simplify the process for all employees.
- Managed compliance with employment laws and regulations, minimizing potential legal risks associated with HR practices.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Education
Bachelor of Art - Business Management
Utah State University
Skills
- HR policies development
- Performance Appraisals
- HR analytics
- Diversity and Inclusion
- Employee Relations
- Payroll Management
- Recruitment Strategies
- Benefits Administration
- Conflict Resolution
- Human Capital Management
- Human Resources Operations
Certification
University of Utah, Human Resource Management
Timeline
Director of Human Resources Operations
Pallet Logistics of America
07.2022 - Current
Director of Human Resources
97th Floor
08.2020 - 07.2022
Director of Human Resources
INTERMOUNTAIN NUTRITION
09.2019 - 08.2020
Director of Human Resources
KNEADERS BAKERY & CAFE
10.2014 - 06.2019
Bachelor of Art - Business Management
Utah State University