Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Additionalnotes
Assessments
Timeline
Generic

Stephanie Jorgensen

Middleton,ID

Summary

Dedicated "Amazonian" with a proven track record of excelling in established, fast-paced, and challenging environments. A quick learner with a strong aptitude for acquiring new knowledge and skills, which I am eager to apply to enhance my performance in a fulfilling job.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Amazon Assoicate

Amazon
09.2023 - Current
  • Pick and pack in the top 10%
  • Ambassador for new hires, conduct retrains and pick audits for fellow AA's identifying areas for improvement and providing constructive feedback to increase rate.
  • Amnesty Floor Monitor ( AFM) resolving complex issues with drives, clearing floor of amnesty. Ensuring AA's stations are working properly while providing exceptional service at all times.
  • ICQA- Inventory management ensuring bins match virtual/physical
  • Played an integral role in launching new site while being apart of many successful projects by coordinating tasks for co workers while adhering to policy.
  • Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
  • Public tour guide facilitating memorable experiences for diverse groups of people.

Shipping Operator/ Lead Stocker

Scentsy
01.2021 - 07.2023
  • Hand pick customer orders
  • Increased team productivity by providing coaching to help co workers become faster packers.
  • Pack out going orders using SAP computer system.
  • Ship orders using UPS, FedEx, smart ship and one rate.
  • Maintained a clean and organized warehouse work environment by enforcing compliance with all applicable safety regulations.
  • Lead Stocker to prepare team for upcoming sales while stocking over 300 products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.

Housekeeping

Paragon Corporate Housing
10.2019 - 03.2020
  • Collaborated with manager and maintenance staff to ensure timely apartment preparation and issue resolution.
  • Performed light housekeeping duties, creating a clean and comfortable living environment for corporate clients.
  • Maximized efficiency through careful organization of daily guest schedules to ensure all guests were taken care of.
  • Reduced complaints by promptly addressing any guest issues and providing swift solutions.

House Cleaner

Sage Cleaning
01.2019 - 09.2019
  • Part time while being a stay at home mom.
  • Managed whole house, deep and move-out cleans.
  • Disinfected and mopped bathrooms to keep sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences.

Senior Supervisor

Round Table Pizza
08.2012 - 06.2014
  • Managed a crew of employees, took customer orders, made customer orders, made fresh dough
  • Worked in a fast-paced environment.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Managed inventory control, reducing waste and optimizing resources.

Route Supervisor/ Driver

Fresh and Ready Foods
04.2004 - 12.2007
  • Packed van and delivered customer food orders to colleges, hospitals, etc
  • Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
  • Achieved timely deliveries through effective management of driver schedules and load assignments.
  • Developed strong relationships with clients, leading to increased business opportunities and referrals.
  • Prepared demonstration foods and placed on napkins or plates for attractive display.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Education

Diploma -

Kellogg High
Kellogg, ID
01.1999

Skills

  • Highly organized
  • Time Management
  • Relationship Building
  • Staff Training
  • Audience Engagement
  • Inventory management knowledge
  • Project Leadership
  • Workload prioritization
  • Scheduling and Planning
  • Active Listening
  • Critical Thinking

Certification

  • Serve Safe Certified, 04/01/17, 04/01/22
  • Driver's license

Additionalinformation

True, True

Additionalnotes

I enjoy being a leader, teaching and working as a team. I take direction well, and am very self motivated. I like to get out there and be involved with the people. I set goals to accomplish tasks daily. Looking for the chance to try something new and fun. I also enjoy cleaning, and have experience in this field. In addition I have several years of restaurant experience. Looking for a new challenge.

Assessments

  • Home health aide skills, Proficient, 10/01/21
  • Cleaner fit, Proficient, 10/01/21
  • Attention to detail, Proficient, 03/01/23
  • Warehouse safety, Proficient, 03/01/23
  • Work style: Reliability, Proficient, 10/01/21
  • Cooking skills: Basic food preparation, Proficient, 01/01/22
  • Forklift safety, Proficient, 07/01/23
  • Delivery driver, Proficient, 04/01/23
  • Warehouse safety, Proficient, 05/01/22

Timeline

Amazon Assoicate

Amazon
09.2023 - Current

Shipping Operator/ Lead Stocker

Scentsy
01.2021 - 07.2023

Housekeeping

Paragon Corporate Housing
10.2019 - 03.2020

House Cleaner

Sage Cleaning
01.2019 - 09.2019

Senior Supervisor

Round Table Pizza
08.2012 - 06.2014

Route Supervisor/ Driver

Fresh and Ready Foods
04.2004 - 12.2007

Diploma -

Kellogg High

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Stephanie Jorgensen