Stephanie Karrick

Work History

Field Direct and Logistics Manager

Green Acres Tree Farm, Inc

03.2022 - 12.2024

Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly
Improved inventory accuracy by developing and implementing enhanced control systems.
Facilitated smooth communication between the departments to improve overall workflow efficiency.
Monitored logistics performance and identified improvement opportunities.
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Developed strong relationships with vendors.
Negotiated transportation and logistics contracts to reduce shipping cost.
Conducted regular analysis of logistics performance metrics, identifying areas for improvement and implementing corrective actions.
Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Resolved shipping discrepancies by coordinating customer and courier communications.
Field direct manager going to the tree farms and picking out the best quality trees.
Getting the trees from the farm to the customer.

Office Assistant

Advanced Nutritional Solutions

01.2021 - 03.2022

Proofed documents and organized records, reports, and files
Answered telephone calls, took messages, and distributed messages to appropriate personnel
Responded to customer inquiries via email and telephone
Performed troubleshooting for office equipment operation or arranged for repairs
Managed office calendars and made other arrangements for meetings, travel, and special events
Maintained organized internal filing systems for digital and hardcopy documentation
Organized, ordered and restocked office supplies to keep staff efficient and productive
Updated and worked on website
Worked on marketing through email, social media, and working with a catalog

Store Manager

Bordine's

03.2014 - 12.2020

Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
Monitored and controlled department budget, grew revenue, and contained expenses, reviewing monthly profit and loss statements to identify areas in need of improvement
Led cross-functional projects and identified and solved complex problems across business spectrum
Managed performance of team members, conducted performance appraisals, and recommended promotions
Supported back office hiring and employment processes
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
Implemented mentoring programs to bring new staff up to speed quickly
Oversaw day-to-day operations and special projects in fast-paced work environments
Improved team member performance through motivation and training
Managed employee performance through disciplining, coaching, and counseling
Tracked labor, sales, and inventory and managed operations to maximize returns

Assistant Manager

Charming Charlie

01.2012 - 03.2014

Selected, managed, coached, and developed high-performing team of sales associates to meet or exceed sales targets
Supervised hourly and temporary personnel, provided work direction, and reviewed work processes
Managed performance of team members, conducted performance appraisals, and recommended promotions
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
Drove shrink results through compliance with guidelines and handled safety, loss prevention, and cash-handling procedures
Prepared payroll and maintenance budgets for corporate management approval

Summary

Overview

Work History

Field Direct and Logistics Manager

Office Assistant

Store Manager

Assistant Manager

Education

Bachelor of Science - Psychology

Skills

Timeline

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