Stephanie Kelley
Placentia,CA
Summary
Compassionate Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
16
16
years of professional experience
Work History
Lead Massage Therapist
The Spa At The Glen
08.2015 - 01.2024
- Increased client satisfaction by providing customized massage treatments based on individual needs and preferences.
- Improved overall team performance by leading training sessions for junior massage therapists.
- Enhanced client retention through exceptional customer service and follow-up communication.
- Mentored new massage therapists, fostering professional growth and development within the team.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation guidelines and best practices.
Licensed Massage Therapist
Glen Ivy Day Spa
08.2009 - 08.2015
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Licensed Massage Therapist
Total Woman Gym + Spa
01.2008 - 02.2020
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Education
Massage Therapy Certificate Of Completion - Massage Therapy
Career Networks Institute
Orange, CA06.2002
Skills
- Stress Relief Massage
- Customer Needs Assessment
- Employee Motivation
- Reflective Listening
- Wellness Programs
- Massage Therapy
- Prenatal Massage
- Body Treatments
- Aromatherapy Integration
- Reflexology Techniques
- Trigger Point Therapy
- Hot Stone Therapy
Timeline
Lead Massage Therapist
The Spa At The Glen
08.2015 - 01.2024
Licensed Massage Therapist
Glen Ivy Day Spa
08.2009 - 08.2015
Licensed Massage Therapist
Total Woman Gym + Spa
01.2008 - 02.2020
Massage Therapy Certificate Of Completion - Massage Therapy
Career Networks Institute
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