Stephanie Kemmerlin
Blackville,SC
Summary
Organized and dedicated Program Analyst with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant/Program Analyst
S&K Logistics, LLC - Contractor to DOE-Aiken, SC
10.2017 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to staff and manager inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Support executive staff through scheduling meetings, coordinating extensive travel arrangements, and preparing crucial documents.
- Address IT issues by coordinating with tech support.
- Built and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assist with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assist in onboarding new employees, providing training materials, and coordinating needs to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organize office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborate on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitate collaboration within team by organizing regular meetings and tracking project progress.
Medical Transcriptionist
The Regional Medical Center of Orangeburg & Calhoun Counties
03.1996 - 05.2017
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
- Attended training associated with role to improve skills and boost speed.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Served as a reliable resource for new team members, offering guidance on best practices in medical transcription processes.
- Recorded information using word processing, dictation and transcription software and equipment.
Education
No Degree - Medical Office
Aiken Technical College
Graniteville, SCHigh School Diploma -
Blackville-Hilda High School
Blackville, SC05.1991
Skills
- Customer Service
- Knowledge of MS Office 365 including Word, Excel, PowerPoint)
- Adobe Acrobat Pro
- QuickBooks
- Strong Problem Solver
- Professional Communication
- Dedicated Team Player
- Appointment Scheduling
- Meticulous attention to detail
- Multitasker
- Event Coordination
- Time Management
Timeline
Administrative Assistant/Program Analyst
S&K Logistics, LLC - Contractor to DOE-Aiken, SC
10.2017 - Current
Medical Transcriptionist
The Regional Medical Center of Orangeburg & Calhoun Counties
03.1996 - 05.2017
No Degree - Medical Office
Aiken Technical College
High School Diploma -
Blackville-Hilda High School
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