Epic/SoftDent
Stephanie Kent
Baltimore,MD
Summary
Versatile and dedicated, I leveraged my expertise in sterilization techniques and patient relations at the University of Maryland, Baltimore, enhancing safety and efficiency. Skilled in dental office administration and patient care, I consistently improved operational workflows, achieving increase in patient satisfaction through meticulous attention to detail and proactive communication.
Talented Dental Assistant with 28 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Dental Assistant/Administrative Assistant
Baltimore City Health Department
08.2013 - Current
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Epic /Softdent Software
- Microsoft Excel/Power Point/Word
Central Sterile Processing Technician
University of Maryland, Baltimore
08.2023 - 10.2024
- Wrapped trays, instrument packs, and sets.
- Inspected sterile package integrity prior to distribution.
- Picked instruments and supplies for surgeries.
- Verified and maintained proper documents and records for sterilization.
- Recorded biologicals and test results.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Lab Assistant
University of Maryland, Baltimore
01.2000 - 04.2002
- Prepared specimens for testing and analysis.
- Logged samples correctly into computerized tracking system.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Education
Certificate Qualified Dental Assistant - Dental Assistant
Medix School
Towson, MD09-1996
High School Diploma -
Walbrook Senior High
Baltimore, MD06-1993
Skills
- Instrument preparation
- Patient records gathering
- Patient scheduling
- Oral surgery
- Sterilization techniques
- Instrument selection
- Four-handed procedures
- X-ray processing
- Electronic charting
- Oral X-rays
- OSHA regulations
- Equipment sterilization
- Dental terminology
- Patient intake procedures
- Patient relations
- Patient data gathering
- Office management
- Dental office administration
- Inventory management
- Insurance billing
- HIPAA compliance
- Disinfecting rooms and equipment
- Regulatory compliance
Certification
CPR/BLS
X-Ray Certfication
Software
Timeline
Central Sterile Processing Technician
University of Maryland, Baltimore
08.2023 - 10.2024
Dental Assistant/Administrative Assistant
Baltimore City Health Department
08.2013 - Current
Lab Assistant
University of Maryland, Baltimore
01.2000 - 04.2002
CPR/BLS
X-Ray Certfication
Certificate Qualified Dental Assistant - Dental Assistant
Medix School
High School Diploma -
Walbrook Senior High
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