Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Ketcham

Oswego,NY

Summary

Hardworking Shift Lead gifted at reviewing team tasks to assure quality. Engaging and personable coach successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Shift Supervisor

Aramark at Seneca Hill Manor
10.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
  • Managed inventory and ordered supplies to maintain proper customer service on monthly and weekly basis.
  • Complied weekly scheduling of 20 staff to secure adequate coverage and productive workflows.
  • Enforced company policies and regulations with employees.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Supported budgeting process by compiling historical data, analyzing trends, and assisting with forecast projections.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Food Production Worker

Aramark at Seneca Hill Manor
11.2018 - 09.2020
  • Prepared and built food items according to standardized recipes and directions to ensure 3 nutritional meals for 120 patrons per meal.
  • Identified proper cooking times and temperatures for various food products based on written recipes and formulas.
  • Complied with food storage and handling procedures for safe, hygienic operations.

Food Service Worker

Aramark at Seneca Hill Manor
06.2012 - 10.2018
  • Strictly followed all sanitation and food safety guidelines as required
  • Cleaned and organized kitchen, dining and service areas
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions
  • Portioned and wrapped food to place directly on plates for service to patrons
  • Demonstrated knowledge of menu items and corresponding ingredient
  • Cross-trained in other 8 kitchen positions to support staff and meet customer needs and demands of 120 patrons.
  • Learned other teammates' work tasks to train as backup.

Education

Advanced Regents Diploma -

Oswego High School
Oswego, NY
08.2009

Skills

  • Effective Listening and Communication
  • Adaptable to Changes
  • Operational Excellence
  • Efficient Time Management
  • Work Well Under Pressure
  • Ambitious
  • Dedicated to Positive Growth
  • Excellent Customer Satisfaction
  • Staff Management
  • Inventory control and record keeping
  • Schedule Management
  • Staff Scheduling

Timeline

Shift Supervisor

Aramark at Seneca Hill Manor
10.2020 - Current

Food Production Worker

Aramark at Seneca Hill Manor
11.2018 - 09.2020

Food Service Worker

Aramark at Seneca Hill Manor
06.2012 - 10.2018

Advanced Regents Diploma -

Oswego High School

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Stephanie Ketcham