Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

STEPHANIE K. HILL

Garland,TX

Summary

Accomplished Occupational Therapist and multi-site Therapy Director with 20+ years experience leading large, cross-disciplinary pediatric therapy teams (OT, PT, SLP). Proven record of driving program growth, improving clinical quality, and ensuring compliance with Medicaid, state, and federal regulations. Expert in building high-performance teams, streamlining operations, and enhancing patient outcomes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Therapy Director

VIVA Pediatrics Home Healthcare
08.2019 - Current
  • Manage therapy team including 25+ OTs, PTs, SLPs, and therapy administrative staff
  • Review clinical documentation to ensure quality care, timeliness of submittals, and assist with insurance denials and appeals
  • Provide EVV training, adjudicate visits, reconcile errors, and problem-solve issues
  • Monitor therapists’ caseloads, oversee staffing, calculate and review monthly productivity
  • Partner with Talent Acquisition Specialists for effective therapy recruiting efforts, perform all therapy clinical interviews, negotiate compensation, assist HR with onboarding, and provide new hire training
  • Participate in leadership decision-making and collaborate with other departments including Intake, Authorizations, Billing, HR, and Nursing
  • Assist with marketing strategies, participate in community events for acquisition of new referrals, and promote growth of therapy services and company
  • Collect data, generate and review reports on therapy visits, number of patients, holds, discharges, payer mix, and referrals to oversee program status and address any concerns
  • Review and approve timesheets, PTO requests, mileage/expenses, and calculate monthly bonuses
  • Perform observation visits, clinical competency checklists, and annual performance evaluations
  • Provide counseling, mentoring and performance improvement plans for therapists or therapy administrative staff as needed
  • Investigate incidents, complaints, or compliance concerns by therapists or caregivers, implement resolutions, and complete reports
  • Ensure compliance with agency policies, Therapy Board Rules/Acts for all disciplines, Medicaid regulations, and State and Federal requirements
  • Prepare and conduct bi-annual therapy in-services and participate in bi-annual QAPI meetings
  • Perform evaluations and treatment visits to small caseload and provide consultation visits as needed

Occupational Therapist

North Texas Therapy & Home Care
06.2017 - 07.2019
  • Evaluated and treated school-age children with neurological, developmental, orthopedic, and/or sensory impairments in the home
  • Coordinated care with other healthcare providers to provide best quality and holistic care
  • PRN status with a small caseload of 2-3 after-school patients

Occupational Therapist

ECI of LifePath System
04.2017 - 07.2019
  • Performed occupational therapy assessments and collaborated with team members to develop the Individualized Family Service Plan (IFSP) for patients 0-3 years
  • Provided direct patient treatment, as well as consultation and coaching to caregivers in the child’s natural environments including home, daycare, and community settings
  • Maintained a full-time caseload and met documentation requirements per timelines

Regional Director of Therapy Services

MGA Pediatric Home Healthcare
09.2013 - 03.2017
  • Established and initiated ongoing development and enhancement of the therapy program
  • Provided training and direct support to Therapy Directors, Therapy Supervisors, field staff therapists, and therapy administrative staff
  • Provided oversight of all therapy clinical and operational activities
  • Established standards of best practice for the therapy program and ensured staff adherence to all agency policies and procedures
  • Monitored and educated staff on Medicaid regulations and oversaw adherence to guidelines
  • Monitored and educated staff on all updates and changes to Professional Board Rules and Acts for Occupational Therapy, Physical Therapy, and Speech-Language Pathology
  • Collected data and generated reports to assist in assessing the efficiency of therapy operations
  • Established standards and assisted with therapy staff recruitment, hiring, and retention to maintain high quality personnel
  • Assisted with marketing strategies for therapy program and agency growth
  • Performed and analyzed chart audits for ongoing quality assurance and performance improvement
  • Monitored and ordered therapy supplies/equipment and approved therapy staff expense reports
  • Investigated and assisted in the resolution of staff or client related issues
  • Completed annual reviews and assisted with corrective action plans as needed
  • Performed evaluations and carried a small caseload to maintain clinical skills

Regional Director of Therapy

Epic Health Services
06.2011 - 09.2013
  • Established and participated in therapy program development and implementation
  • Provided guidance, mentorship, and education to all therapy leadership and other therapy employees
  • Organized and conducted therapy leadership and staff meetings
  • Educated and enforced compliance with all State and Federal Regulations, Medicaid Regulations, and agency policy and procedures for all therapy disciplines
  • Collaborated with Executive, Nursing, and Operational leadership on an ongoing basis
  • Conducted interviews of all therapy disciplines and participated in hiring, training, retention and termination of therapy staff as needed to maintain high quality staff
  • Monitored therapy productivity and fostered effective management of staff and resources across therapy disciplines
  • Oversaw therapy administrative support staff
  • Performed therapy chart audits and devised processes to improve documentation as needed
  • Addressed client and/or staff concerns and provided conflict resolution strategies
  • Assisted with marketing, recruiting, and community events
  • Managed monthly therapy budget
  • Completed clinical competency checklists, annual performance evaluations, and implemented corrective action plans as necessary
  • Performed evaluations and maintained a small caseload

Clinical Manager for OT/PT

KidsCare Therapy, Inc.
05.2009 - 05.2011
  • Supervised 15-25 OTs, PTs, and COTAs, Staffing Coordinators and Scheduler
  • Reviewed and approved therapist documentation
  • Performed monthly chart audits for Quality Assurance program
  • Performed Annual and 90-Day reviews
  • Conducted interviews for hiring new staff
  • Trained and mentored new hires
  • Helped lead quarterly staff meetings
  • Set-up student contracts and developed student manuals
  • Provided education to therapists, office staff, and community through in-services and formal CEU presentations
  • Ordered materials and managed therapy resources
  • Helped devise Developmental Milestones hand-out and other Marketing materials
  • Helped develop Professional Tiers for professional growth within company
  • Performed evaluations and carried small caseload; directly supervised a full-time COTA

Occupational Therapist

KidsCare Therapy, Inc.
05.2008 - 05.2009
  • Evaluated and treated children 0 mos-21 yrs with neurological, orthopedic, developmental, and sensory impairments
  • Provided treatment in home and daycare settings
  • Supervised full-time COTA, Level 1 and assisted with Level II OT Student Fieldworks

Occupational Therapist II

Our Children’s House at Baylor
06.2005 - 05.2008
  • Evaluated and treated children 0 mos-18 yrs with neurological, orthopedic, developmental, and sensory impairments
  • Facilitated Pre-School and School-Age Social Skills Groups
  • Supervised Level II and Level I Fieldwork students
  • Preceptor/Mentor for new hires
  • Provided staff in-services on Therapeutic Listening, Kinesiotaping, and D.I.R./Floortime Treatment
  • Participated in community developmental screenings and marketing events

System Float, Occupational Therapist

Our Children’s House at Baylor
06.2004 - 06.2005
  • Provided occupational therapy coverage for vacant positions and extended leaves of absences such as maternity, vacation, short-term disability, new and developing positions at six out-patient clinics in Dallas and surrounding areas
  • Evaluated and treated children 14 mos-16 yrs with neurological, orthopedic, developmental, and sensory impairments
  • Assisted with education and supervision of Level II Fieldwork students
  • Provided system-wide OT staff in-service on implementing social skills group in the out-patient setting

Occupational Therapist

Playworks, Pediatric Therapy Services (formerly Kidnetics)
07.2002 - 05.2004
  • Evaluated and treated children ages 2 yrs-19 yrs with developmental, medical, sensory, and functional impairments
  • Facilitated group treatment sessions for handwriting, sensorimotor skills, play skills, and social skills
  • Consulted with parents, teachers, and other professionals for home programs, environmental accommodations, and interdisciplinary teamwork
  • Participated in community education in-services

Education

Master of Occupational Therapy -

University of Texas Health Science Center At San Antonio
San Antonio, TX

B.S. - Zoology, Psychology Minor

University of Oklahoma
Norman, OK

Skills

  • Therapy Program Leadership
  • Pediatric Rehab Services
  • Regulatory Compliance (Medicaid/State/Federal)
  • Staff Development & Mentorship
  • Budget & Productivity Management
  • Clinical Quality Assurance
  • Interdisciplinary Collaboration
  • Recruitment & Retention
  • Strategic Planning & Marketing
  • Data-Driven Decision Making

Certification

  • SIPT Certification #3372
  • Therapeutic Listening Certification #M1226
  • NBCOT Certification #1062200
  • CPR

Affiliations

  • American Occupational Therapy Association Member
  • Texas Occupational Therapy Association Member

Timeline

Therapy Director

VIVA Pediatrics Home Healthcare
08.2019 - Current

Occupational Therapist

North Texas Therapy & Home Care
06.2017 - 07.2019

Occupational Therapist

ECI of LifePath System
04.2017 - 07.2019

Regional Director of Therapy Services

MGA Pediatric Home Healthcare
09.2013 - 03.2017

Regional Director of Therapy

Epic Health Services
06.2011 - 09.2013

Clinical Manager for OT/PT

KidsCare Therapy, Inc.
05.2009 - 05.2011

Occupational Therapist

KidsCare Therapy, Inc.
05.2008 - 05.2009

Occupational Therapist II

Our Children’s House at Baylor
06.2005 - 05.2008

System Float, Occupational Therapist

Our Children’s House at Baylor
06.2004 - 06.2005

Occupational Therapist

Playworks, Pediatric Therapy Services (formerly Kidnetics)
07.2002 - 05.2004

Master of Occupational Therapy -

University of Texas Health Science Center At San Antonio

B.S. - Zoology, Psychology Minor

University of Oklahoma

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