Stephanie Kimerer
Orland,CA
Summary
Dependable and professional in all tasks performed, with the ability to utilize critical thinking and adherence to protocol, while following direction as given.
Overview
7
7
years of professional experience
Work History
Barista/Supervisor
Starbucks
10.2022 - Current
- Pleasantly interacted with customers during Peak periods to keep a positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Supervised daily operations, ensuring adherence to company standards and policies.
- Mentored team members, fostering a collaborative and high-performing work environment.
- Maintained fast and efficient drive through times for up to 70 customers per half hour.
Store/ Dock Associate
Skippers Cove Marina
05.2022 - 07.2022
- Improving operations through consistent hard work and dedication.
- Maintain energy and enthusiasm in fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Operated and maintained dock equipment to ensure safe boat handling and storage.
FC Associate
Amazon
12.2021 - 03.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Monitored and ensured quality care of packages.
- Operated warehouse equipment and monitored/upheld safety procedures
- Input packages into system for logistical and routing purposes.
Pizza Maker/Prep Worker
Our Town Pizzeria And Deli
08.2021 - 12.2021
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Performed all elements/tasks in relation to the culinary industry
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Hostess/Server
Lumberjacks Restaurant
12.2018 - 06.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
High School Diploma -
Live Oak High School
Live Oak, CA06.2020
Skills
- Team Building/ Leadership
- Critical Thinking
- Reliable
- Ability and desire to learn
- Computer and Mathematical Skills
- Customer Service
Timeline
Barista/Supervisor
Starbucks
10.2022 - Current
Store/ Dock Associate
Skippers Cove Marina
05.2022 - 07.2022
FC Associate
Amazon
12.2021 - 03.2022
Pizza Maker/Prep Worker
Our Town Pizzeria And Deli
08.2021 - 12.2021
Hostess/Server
Lumberjacks Restaurant
12.2018 - 06.2021
High School Diploma -
Live Oak High School