Stephanie King
Vallejo,California
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Home Depot
03.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
Server
Buttercup Grill And Bar
03.2012 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Server/prep Cook
Hiddenbrooke Golf Club
02.2010 - 10.2012
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Kitchen Prep Cook
Eagle Vines Golf Club
04.2010 - 04.2011
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with the kitchen staff to help with prep needs of the restaurant when needed.
Education
Associate of Arts - Culinary Arts/ Baking And Pastry
Le Cordon Bleu College of Culinary Arts
Sacramento, CA01.2010
Skills
- Process Improvement
- Staff Management
- Business Development
- Inventory Control
- Operations Management
- Complex Problem-Solving
- Training and Mentoring
- Goal-Oriented
- Expectation Setting
- [Software] Experience
- Policy Enforcement
Timeline
Supervisor
Home Depot
03.2018 - Current
Server
Buttercup Grill And Bar
03.2012 - 06.2018
Server/Kitchen Prep Cook
Eagle Vines Golf Club
04.2010 - 04.2011
Server/prep Cook
Hiddenbrooke Golf Club
02.2010 - 10.2012
Associate of Arts - Culinary Arts/ Baking And Pastry
Le Cordon Bleu College of Culinary Arts
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