Stephanie Kneubuhler
Wabash,IN
Summary
Hardworking and skilled in managing correctional functions and monitoring inmate behavior. Knowledge in Substance abuse and Different substances.
Overview
4
4
years of professional experience
Work History
Corrections Officer
Chain O Lakes Correctional Facility
Albion , IN
11.2021 - Current
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Oversaw and maintained custody inmates in maximum security.
- Authored incident reports for management on violations and discrepancies.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Examined incoming and outgoing mail to detect contraband.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Patrolled -square foot facility and work areas to complete headcounts of inmates.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Strengthened emergency response protocols by conducting emergency scenarios and quarterly emergency drills and assessing results.
- Delivered on time and under-budget project management to resolve customer service issues for senior management.
Corrections Officer
Cass County Jail
Logansport, IN
06.2020 - 10.2021
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Emergency Room Greeting and Front Desk
Progressive Parking Solutions
Fort Wayne , IN
05.2017 - 02.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Education
No Degree - Education
IPFW
Fort WayneHigh School Diploma -
Northfield High School
Wabash, IN05.2011
Skills
- Conduct Reporting
- Emergency Situations
- Scheduling Medical Appointments
- Corrective Actions
- Physical Restraint
- Contraband Searching
- Control Room Maintenance
- Disciplinary Action
- Contraband Prevention
- Facility Inspections
- Defensive Techniques
- Operational Efficiency
- Head Counts
- Court Hearings
- Public Safety
- Behavioral Disorders Familiarity
- De-Escalating Conflicts
- Conflict Resolution Skills
- Correctional Facility Procedures
- Computer Proficiency
- Customer Complaint Resolution
- Data Research and Analysis
- Call Answering and Routing
- Telephone Etiquette
- Positive Attitude and Energetic
Summary
Overall, I like to think of myself as someone who knows what I want and strive for that. I try to be the best that I can be in anything that I do and I put the same effort into my work ethic. I am looking for something long-term. I am not wanting to be part-time anywhere, I want to work somewhere that I can put 100% in. Hopefully I am considered for the position, and I appreciate the Opportunity to have an Interview and I hope to be a good candidate to represent the team.
Timeline
Corrections Officer
Chain O Lakes Correctional Facility
11.2021 - Current
Corrections Officer
Cass County Jail
06.2020 - 10.2021
Emergency Room Greeting and Front Desk
Progressive Parking Solutions
05.2017 - 02.2019
No Degree - Education
IPFW
High School Diploma -
Northfield High School
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