Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Software
Work Availability
Timeline
Volunteer

Stephanie Knight

El Dorado,AR

Summary

Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
El Dorado, AR
06.1992 - 06.2005
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Assisted in training new employees on pharmacy procedures.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Verified prescriptions and drug labels, documents and packages.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Answered telephones to respond to questions or requests.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Operated cash registers to accept payments from customers.

Shelter Monitor

Salvation Army Corps
12.2023 - present
  • Participated in trainings sessions designed to enhance knowledge of relevant policies and procedures.
  • Regularly checked expiration dates on food items stored in pantry shelves before distributing them among guests.
  • Performed administrative tasks such as filing documents, updating databases and completing paperwork related to guest services.
  • Escorted residents to various areas within the building according to their needs or requests.
  • Adhered to all safety procedures outlined by management while performing duties as Shelter Monitor.
  • Assisted in resolving disputes between residents peacefully while maintaining order within the facility.
  • Inspected personal belongings of guests prior to entering or exiting the premises for contraband items.
  • Provided guidance and support to individuals who are homeless or facing difficult circumstances.
  • Maintained accurate records of all visitors entering and leaving the facility.
  • Assisted in enforcing rules and regulations within the shelter, ensuring that all guests were treated with respect.
  • Distributed meals according to established guidelines while promoting healthy eating habits among guests.
  • Supported other staff members with daily operations including cleaning common areas and sanitizing surfaces regularly.
  • Monitored security cameras throughout the facility and documented any suspicious activity observed on video surveillance recordings.
  • Ensured safety of shelter occupants by monitoring facility, responding to incidents and providing assistance when necessary.
  • Responded to emergency situations in a timely manner, following established protocols for handling such events.
  • Managed incoming calls from individuals seeking shelter services, providing appropriate referrals when necessary.
  • Provided information regarding services available at the shelter, as well as resources available in the community.
  • Greeted visitors upon their arrival at the shelter, verifying identification and assigning temporary lodging if needed.
  • Conducted regular inspections of the premises to detect any issues or hazards and reported them to management promptly.
  • Remedied issues and promoted conflict resolution.
  • Performed light housekeeping and organization to maintain safe and clean environment.
  • Maintained professionalism and efficiency in emergency situations.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

High School Diploma -

El Dorado High School
El Dorado, AR
05-1986

Some College (No Degree) -

South Arkansas Community College
El Dorado, AR

Skills

  • De-Escalation Techniques
  • Motivational Interviewing
  • Crisis Management
  • Basic First Aid
  • Facility Maintenance
  • Customer Service
  • Microsoft Access
  • Relationship Building
  • Client Needs Assessments
  • Food Preparation and Service
  • Friendly and Respectful
  • Adaptability and Flexibility
  • Reliability
  • Reading skills
  • Observing and Monitoring Behavior
  • Allergic reaction procedures
  • Documentation And Reporting
  • Problem-Solving
  • First aid knowledge
  • Safety awareness
  • Excellent Communication
  • Punctual and Reliable
  • Caring and Responsible
  • Housekeeping abilities
  • Sanitation understanding

Languages

English
Professional

Certification

  • BASIC FIRST AIDE

Affiliations

  • I like to volunteer when I'm not working,spending time with my family. i'm energetic and compassionate. I love music,travelling,walking. i Love my country and most importantly God.

References

References available upon request.

Software

Microsoft

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shelter Monitor

Salvation Army Corps
12.2023 - present

Pharmacy Technician

Walgreens
06.1992 - 06.2005

High School Diploma -

El Dorado High School

Some College (No Degree) -

South Arkansas Community College

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Stephanie Knight