Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie  Knowles

Stephanie Knowles

Summary

Dedicated professional with a proven track record in customer service and healthcare support roles, eager to leverage extensive experience in patient care and administrative efficiency. Experienced in assisting clients with daily living activities and navigating healthcare appointments, ensuring compassionate and personalized care. Skilled in customer interaction, administrative duties, and operational oversight from roles in hospitality and tax preparation. Adept at managing front desk operations, handling inquiries, and resolving issues to uphold high standards of patient satisfaction. Ready to contribute strong organizational skills and attention to detail.

Overview

20
20
years of professional experience

Work History

Harvester Operator

Mastronardi Produce
10.2023 - Current

Execute harvesting activities according to daily plans and instructions from supervisors. This includes picking, cutting, or harvesting various types of crops such as Lettuce.

Mail Operations Specialist

Conduent Inc.
02.2022 - 10.2023

Responsible for efficiently sorting and organizing incoming mail and packages according to established procedures and guidelines. My attention to detail and ability to work effectively in a fast-paced environment ensured timely delivery and distribution of mail to the designated recipients.

Home Care Provider

Horizon Home Care Services
11.2019 - 02.2022

Assisted patients with personal requirements for housekeeping and grooming assistance. Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions. Handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Communications Specialist

Onramp Medical Communications
02.2004 - 11.2007
  • Streamlined internal communication processes by implementing effective communication tools and platforms.
  • handle patients' insurance and make requests to have care pre-approved, among other things..
  • Collect patients information, and answer any questions they have about the admittance process

Education

No Degree - Court Reporting

College of Court Reporting Inc
Hobart, IN
01.1992

High School Diploma -

Warren Central High School
Indianapolis, IN
05.1990

Skills

  • Customer Service
  • Communication Skills
  • Attention to Details
  • Problem-Solving
  • Organizational Skills
  • Team Collaboration
  • Adaptability
  • Empathy and Compassion
  • Conflict Resolution
  • Continuous Improvement

Timeline

Harvester Operator

Mastronardi Produce
10.2023 - Current

Mail Operations Specialist

Conduent Inc.
02.2022 - 10.2023

Home Care Provider

Horizon Home Care Services
11.2019 - 02.2022

Communications Specialist

Onramp Medical Communications
02.2004 - 11.2007

No Degree - Court Reporting

College of Court Reporting Inc

High School Diploma -

Warren Central High School
Stephanie Knowles