Stephanie Koch

Collaborate with people to provide welcoming integrated and individualized services that create opportunities to improve lives.

Link Region individuals with services per the management plan.

Connect Region individuals with all available resources to create a comprehensive stagey to provide the necessary services /supports for the individual.

complete functions as assigned.

Complete assessments annual plans and progress reports.

Serve on community boards/committees.

Prepare and review annual county budgets.

Process claims.

Provide local access point for county assigned.

Maintain records per code.

Communicate and work cooperatively with other Region members ans assigned county. Follow HIPPA and complete necessary HIPPA training.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Mentored and coached team members to foster productive and engaging work environment.
• Defined, implemented, and revised operational policies and guidelines.
• Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
• Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
• Analyzed customer feedback and identified areas for improvement to drive business success.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Educated staff on organizational mission and goals to help employees achieve success.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.