Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Kole

Sidney Center,NY

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Overview

3
3
years of professional experience

Work History

Sales Associate

McDonald's
Delhi, NY
05.2022 - Current
  • Performed variety of duties related to food service.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Collaborated with team to deliver timely service of items.
  • Made meals in accordance with company standards and requirements.
  • Served meals to customers in a friendly and courteous manner.
  • Delivered food orders promptly and accurately to guests tables.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Packaged and bagged cooked food and prepared items.
  • Prepared beverages such as coffee, tea, soda.
  • Followed established cash handling procedures when collecting payment from customers.
  • Organized take-out orders for customers who requested them.
  • Acquired new skills to support team and further accommodate customer needs.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Housekeeper

Bassett Healthcare
Delhi, NY
09.2024 - 03.2025
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Emptied trash receptacles throughout the property.
  • Ensured that all health standards were met during cleaning operations.
  • Followed safety procedures when handling hazardous materials.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Responded to requests from guests regarding housekeeping needs.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Education

High School Diploma -

Walton CSD
Walton, NY
06-2020

Skills

  • POS operation
  • Cash handling
  • Food safety
  • Customer service
  • Time management
  • Problem solving
  • Effective communication
  • Menu knowledge
  • Order assembly
  • Work ethic
  • Exceptional customer service
  • Operate cash registers
  • Hazardous waste handling
  • Communication skills
  • Professionalism
  • Housekeeping
  • Teamwork
  • Customer-oriented
  • Cleaning and organizing

References

References available upon request.

Timeline

Housekeeper

Bassett Healthcare
09.2024 - 03.2025

Sales Associate

McDonald's
05.2022 - Current

High School Diploma -

Walton CSD

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Stephanie Kole