Stephanie Kong
Horicon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Nursing Assistant
UW Hospital and Clinics
05.2023 - Current
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Emergency Room Technician
Marshfield Medical Center - Beaver Dam
03.2022 - 11.2023
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Liaised between nurses, physicians, patients and visitors.
- Facilitated transfer of patients throughout medical facility and between departments.
- Improved patient flow through ER by efficiently preparing rooms and organizing medical supplies.
- Provided 1:1 care to patients who were on suisuicidal watch.
Nursing Assistant
Meriter Hospital
09.2020 - 03.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Improved patient comfort and safety by assisting with daily living activities, such as bathing and dressing.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
Nursing Assistant
UW Rehabilitation Hospital
06.2019 - 02.2022
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Adapted care approaches to meet diverse needs of patients, respecting cultural and personal preferences.
- Implemented stress-reduction techniques, enhancing patient well-being and recovery experiences.
Program Assistant
Central Wisconsin Community Action Council
06.2018 - 12.2019
- Assisted with planning and coordinating day-to-day and special program activities.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Help run local community food pantry.
Hospice Nursing Assistant
Rainbow Hospice and Palliative Care
03.2016 - 05.2019
- Supported patients'' spiritual and cultural beliefs by respecting their preferences and incorporating them into personalized care plans.
- Educated family members on proper caregiving techniques and strategies for managing challenging symptoms at home.
- Collaborated with interdisciplinary hospice team members to develop individualized care plans tailored to each patient''s unique needs.
- Provided emotional support and companionship to patients and their families, easing the burden of end-of-life transitions.
- Assisted in maintaining a clean, safe, and comfortable environment for patients to promote dignity and peaceful surroundings during hospice care.
- Improved patient comfort by providing compassionate and attentive care to individuals in hospice settings.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Followed directions of licensed nurses to administer medications and treatments.
Food Service Worker
Taher, Inc. Professional Food Service Management
08.2012 - 04.2015
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Nursing Assistant
Mayville Nursing and Rehabilitation
06.2012 - 04.2015
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care.
Teacher's Assistant
Beaver Dam Unified School District
03.2012 - 07.2014
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Hospice Nursing Assistant
Agrace HospiceCare Inc.
07.2011 - 03.2012
- Developed strong rapport with patients by actively listening to their concerns and addressing them promptly with empathy and understanding.
- Continuously sought opportunities for professional development within the field of hospice nursing assistance, staying current with best practices and trends in end-of-life care.
- Comforted family members, offered attentive listening and high level of emotional support.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided emotional support and companionship to patients and their families, easing the burden of end-of-life transitions.
- Assisted in maintaining a clean, safe, and comfortable environment for patients to promote dignity and peaceful surroundings during hospice care.
- Improved patient comfort by providing compassionate and attentive care to individuals in hospice settings.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Nursing Assistant
Columbus Nursing and Rehabilitation Center
11.2010 - 06.2011
- Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Participated in professional development sessions, staying current with best practices in patient care.
- Coordinated with dietary staff to ensure patient nutritional needs were met, promoting overall health.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Nursing Assistant
Beaver Dam Community Hospitals
11.1997 - 09.2010
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Administered medications according to prescribed schedules, contributing to effective treatment outcomes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
No Degree - Substance Abuse Counseling
Moraine Park Technical College
Fond Du Lac, WI01-2018
CNA Certification - Nursing
Madison Area Technical College
Reedsburg, WI08-1996
High School Diploma -
Baraboo Senior High School
Baraboo, WI05-1996
Skills
- Basic life support
- Direct patient care
- Infection control
- Patient relationship building
- Companionship and emotional support
- Medical terminology
- Time management
Timeline
Nursing Assistant
UW Hospital and Clinics
05.2023 - Current
Emergency Room Technician
Marshfield Medical Center - Beaver Dam
03.2022 - 11.2023
Nursing Assistant
Meriter Hospital
09.2020 - 03.2022
Nursing Assistant
UW Rehabilitation Hospital
06.2019 - 02.2022
Program Assistant
Central Wisconsin Community Action Council
06.2018 - 12.2019
Hospice Nursing Assistant
Rainbow Hospice and Palliative Care
03.2016 - 05.2019
Food Service Worker
Taher, Inc. Professional Food Service Management
08.2012 - 04.2015
Nursing Assistant
Mayville Nursing and Rehabilitation
06.2012 - 04.2015
Teacher's Assistant
Beaver Dam Unified School District
03.2012 - 07.2014
Hospice Nursing Assistant
Agrace HospiceCare Inc.
07.2011 - 03.2012
Nursing Assistant
Columbus Nursing and Rehabilitation Center
11.2010 - 06.2011
Nursing Assistant
Beaver Dam Community Hospitals
11.1997 - 09.2010
No Degree - Substance Abuse Counseling
Moraine Park Technical College
CNA Certification - Nursing
Madison Area Technical College
High School Diploma -
Baraboo Senior High School
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